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Seller_Z8JgmdBrBFKlh

Not a Toy! Products Incorrectly Flagged as Children’s Toys

We have 9 ASINs flagged as Children’s Toys and now requiring children’s safety documents.

All ASINs are color variations of the same product. The product is a crochet kit, not a toy. It includes crochet tools, materials, and instructional content to learn how to crochet. It is a skill-based craft kit, not advertised for children, and clearly states an age range of 15+.

There are no child claims in the listing. The only thing that may be triggering this warning is the main image, which shows the packaging and the finished crochet project, but that is a standard presentation for this category.

We have appealed each ASIN several times, but keep getting the same generic response (or slight variations of it):

"The product has characteristics of toys as it incorporates features specifically designed for play or entertainment, along with child-appealing characteristics and manufacturer recommended minimum age that classify it under EU toy regulations."

For reference:

ASIN B0FT8YJDPH – case 12081214302

ASIN B0FT8YTM7Z – case 12080984782

ASIN B0FT8WGZQY – case 12080958552

ASIN B0FT8YL4SJ – case 12081013982

ASIN B0FT91FSDB – case 12081019772

ASIN B0FT8XDR5V – case 12080909612

ASIN B0FT8Y36QQ – case 12080826222

ASIN B0FT8ZGH8M – case 12081118212

ASIN B0FT8XP6QS – case 12080983992

@TaylorR_Amazon

@Jonathan_Amazon

@Kai_Amazon

@Thea_Amazon

Could a moderator please help with a manual review and remove the Children’s Toys flag for these ASINs?

Thank you!

406 views
11 replies
Tags:Product compliance, Product safety
10
Reply
user profile
Seller_Z8JgmdBrBFKlh

Not a Toy! Products Incorrectly Flagged as Children’s Toys

We have 9 ASINs flagged as Children’s Toys and now requiring children’s safety documents.

All ASINs are color variations of the same product. The product is a crochet kit, not a toy. It includes crochet tools, materials, and instructional content to learn how to crochet. It is a skill-based craft kit, not advertised for children, and clearly states an age range of 15+.

There are no child claims in the listing. The only thing that may be triggering this warning is the main image, which shows the packaging and the finished crochet project, but that is a standard presentation for this category.

We have appealed each ASIN several times, but keep getting the same generic response (or slight variations of it):

"The product has characteristics of toys as it incorporates features specifically designed for play or entertainment, along with child-appealing characteristics and manufacturer recommended minimum age that classify it under EU toy regulations."

For reference:

ASIN B0FT8YJDPH – case 12081214302

ASIN B0FT8YTM7Z – case 12080984782

ASIN B0FT8WGZQY – case 12080958552

ASIN B0FT8YL4SJ – case 12081013982

ASIN B0FT91FSDB – case 12081019772

ASIN B0FT8XDR5V – case 12080909612

ASIN B0FT8Y36QQ – case 12080826222

ASIN B0FT8ZGH8M – case 12081118212

ASIN B0FT8XP6QS – case 12080983992

@TaylorR_Amazon

@Jonathan_Amazon

@Kai_Amazon

@Thea_Amazon

Could a moderator please help with a manual review and remove the Children’s Toys flag for these ASINs?

Thank you!

Tags:Product compliance, Product safety
10
406 views
11 replies
Reply
11 replies
user profile
Kai_Amazon

Hi @Seller_Z8JgmdBrBFKlh,

Thank you for reaching out to us. Our support team has identified that your product detail page contains indicators such as age grade or child-related claims that are causing the system to classify your product as a toy.

To resolve this issue:

  • Review your product detail page
  • Remove or update any age grade references
  • Modify any child-related claims
  • Ensure all product indicators accurately reflect the product category

Please let us know if you need further assistance.

Best,

Kai

15
user profile
Seller_64pBXNhiTt31p

I can guarentee its because their AI is scanning the photos and seeing that the end results look like toys for children. Also one of the FAQs asks "I want to get this kit for my child. What age is it for?". Even though the answer states its for ages 15+ the fact that the question mentions children at all will flag the whole thing as being for children. Its so stupid and you wont be able to get them to change it.

We sell collectors model cars and planes, all clearly marked as for ages 14+, not toys and not for children. But have been told that the age on the packaging doesnt matter because they have decided that all diecast models are for children...

40
user profile
Seller_Z8JgmdBrBFKlh

@TaylorR_Amazon@Jonathan_Amazon Could you please look into this case? Your help would be greatly appreciated. Thank you.

00
user profile
Manny_Amazon

Hello @Seller_Z8JgmdBrBFKlh,

I've gone ahead and contacted my partner team and requested their assistance with reviewing this issue. I'll follow up as soon as I hear back from the team.

Regards,

- Manny

20
user profile
Manny_Amazon

Hello @Seller_Z8JgmdBrBFKlh,

I've heard from my partner team. The team said that the ASINs are active in the system and are live on the website, so you are good to go.

I hope this helps.

Regards,

- Manny

10
user profile
Seller_IiLCzWNcEixPU

@Seller_Z8JgmdBrBFKlhIf you're still having these listings flagged - I'd check your A+ content as there is a table which refer's to your product as a toy, regarding 'finished toy size' - its something as simple as this which can flag childrens toy safety compliance requests...

30
user profile
Seller_4AiP4mlfvzcri

I’m having a similar issue - women’s (adult) pyjamas being flagged as children’s sleepwear.

I do not - and never have - sell anything for children.

There are no references to children in either the content or attributes.

I opened a case which has been ‘transferred to a partner department’. No change in 2 weeks

At least if Amazon are going to use bots, at least teach them to not categorise everything as children related.

00
user profile
Seller_J2H5GprhaORbt

we get this all the time .a christmas decoration angel.....has become a doll.

a teapot, must contain tea.

The list is never ending.

10
Follow this discussion to be notified of new activity
user profile
Seller_Z8JgmdBrBFKlh

Not a Toy! Products Incorrectly Flagged as Children’s Toys

We have 9 ASINs flagged as Children’s Toys and now requiring children’s safety documents.

All ASINs are color variations of the same product. The product is a crochet kit, not a toy. It includes crochet tools, materials, and instructional content to learn how to crochet. It is a skill-based craft kit, not advertised for children, and clearly states an age range of 15+.

There are no child claims in the listing. The only thing that may be triggering this warning is the main image, which shows the packaging and the finished crochet project, but that is a standard presentation for this category.

We have appealed each ASIN several times, but keep getting the same generic response (or slight variations of it):

"The product has characteristics of toys as it incorporates features specifically designed for play or entertainment, along with child-appealing characteristics and manufacturer recommended minimum age that classify it under EU toy regulations."

For reference:

ASIN B0FT8YJDPH – case 12081214302

ASIN B0FT8YTM7Z – case 12080984782

ASIN B0FT8WGZQY – case 12080958552

ASIN B0FT8YL4SJ – case 12081013982

ASIN B0FT91FSDB – case 12081019772

ASIN B0FT8XDR5V – case 12080909612

ASIN B0FT8Y36QQ – case 12080826222

ASIN B0FT8ZGH8M – case 12081118212

ASIN B0FT8XP6QS – case 12080983992

@TaylorR_Amazon

@Jonathan_Amazon

@Kai_Amazon

@Thea_Amazon

Could a moderator please help with a manual review and remove the Children’s Toys flag for these ASINs?

Thank you!

406 views
11 replies
Tags:Product compliance, Product safety
10
Reply
user profile
Seller_Z8JgmdBrBFKlh

Not a Toy! Products Incorrectly Flagged as Children’s Toys

We have 9 ASINs flagged as Children’s Toys and now requiring children’s safety documents.

All ASINs are color variations of the same product. The product is a crochet kit, not a toy. It includes crochet tools, materials, and instructional content to learn how to crochet. It is a skill-based craft kit, not advertised for children, and clearly states an age range of 15+.

There are no child claims in the listing. The only thing that may be triggering this warning is the main image, which shows the packaging and the finished crochet project, but that is a standard presentation for this category.

We have appealed each ASIN several times, but keep getting the same generic response (or slight variations of it):

"The product has characteristics of toys as it incorporates features specifically designed for play or entertainment, along with child-appealing characteristics and manufacturer recommended minimum age that classify it under EU toy regulations."

For reference:

ASIN B0FT8YJDPH – case 12081214302

ASIN B0FT8YTM7Z – case 12080984782

ASIN B0FT8WGZQY – case 12080958552

ASIN B0FT8YL4SJ – case 12081013982

ASIN B0FT91FSDB – case 12081019772

ASIN B0FT8XDR5V – case 12080909612

ASIN B0FT8Y36QQ – case 12080826222

ASIN B0FT8ZGH8M – case 12081118212

ASIN B0FT8XP6QS – case 12080983992

@TaylorR_Amazon

@Jonathan_Amazon

@Kai_Amazon

@Thea_Amazon

Could a moderator please help with a manual review and remove the Children’s Toys flag for these ASINs?

Thank you!

Tags:Product compliance, Product safety
10
406 views
11 replies
Reply
user profile

Not a Toy! Products Incorrectly Flagged as Children’s Toys

by Seller_Z8JgmdBrBFKlh

We have 9 ASINs flagged as Children’s Toys and now requiring children’s safety documents.

All ASINs are color variations of the same product. The product is a crochet kit, not a toy. It includes crochet tools, materials, and instructional content to learn how to crochet. It is a skill-based craft kit, not advertised for children, and clearly states an age range of 15+.

There are no child claims in the listing. The only thing that may be triggering this warning is the main image, which shows the packaging and the finished crochet project, but that is a standard presentation for this category.

We have appealed each ASIN several times, but keep getting the same generic response (or slight variations of it):

"The product has characteristics of toys as it incorporates features specifically designed for play or entertainment, along with child-appealing characteristics and manufacturer recommended minimum age that classify it under EU toy regulations."

For reference:

ASIN B0FT8YJDPH – case 12081214302

ASIN B0FT8YTM7Z – case 12080984782

ASIN B0FT8WGZQY – case 12080958552

ASIN B0FT8YL4SJ – case 12081013982

ASIN B0FT91FSDB – case 12081019772

ASIN B0FT8XDR5V – case 12080909612

ASIN B0FT8Y36QQ – case 12080826222

ASIN B0FT8ZGH8M – case 12081118212

ASIN B0FT8XP6QS – case 12080983992

@TaylorR_Amazon

@Jonathan_Amazon

@Kai_Amazon

@Thea_Amazon

Could a moderator please help with a manual review and remove the Children’s Toys flag for these ASINs?

Thank you!

Tags:Product compliance, Product safety
10
406 views
11 replies
Reply
11 replies
11 replies
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user profile
Kai_Amazon

Hi @Seller_Z8JgmdBrBFKlh,

Thank you for reaching out to us. Our support team has identified that your product detail page contains indicators such as age grade or child-related claims that are causing the system to classify your product as a toy.

To resolve this issue:

  • Review your product detail page
  • Remove or update any age grade references
  • Modify any child-related claims
  • Ensure all product indicators accurately reflect the product category

Please let us know if you need further assistance.

Best,

Kai

15
user profile
Seller_64pBXNhiTt31p

I can guarentee its because their AI is scanning the photos and seeing that the end results look like toys for children. Also one of the FAQs asks "I want to get this kit for my child. What age is it for?". Even though the answer states its for ages 15+ the fact that the question mentions children at all will flag the whole thing as being for children. Its so stupid and you wont be able to get them to change it.

We sell collectors model cars and planes, all clearly marked as for ages 14+, not toys and not for children. But have been told that the age on the packaging doesnt matter because they have decided that all diecast models are for children...

40
user profile
Seller_Z8JgmdBrBFKlh

@TaylorR_Amazon@Jonathan_Amazon Could you please look into this case? Your help would be greatly appreciated. Thank you.

00
user profile
Manny_Amazon

Hello @Seller_Z8JgmdBrBFKlh,

I've gone ahead and contacted my partner team and requested their assistance with reviewing this issue. I'll follow up as soon as I hear back from the team.

Regards,

- Manny

20
user profile
Manny_Amazon

Hello @Seller_Z8JgmdBrBFKlh,

I've heard from my partner team. The team said that the ASINs are active in the system and are live on the website, so you are good to go.

I hope this helps.

Regards,

- Manny

10
user profile
Seller_IiLCzWNcEixPU

@Seller_Z8JgmdBrBFKlhIf you're still having these listings flagged - I'd check your A+ content as there is a table which refer's to your product as a toy, regarding 'finished toy size' - its something as simple as this which can flag childrens toy safety compliance requests...

30
user profile
Seller_4AiP4mlfvzcri

I’m having a similar issue - women’s (adult) pyjamas being flagged as children’s sleepwear.

I do not - and never have - sell anything for children.

There are no references to children in either the content or attributes.

I opened a case which has been ‘transferred to a partner department’. No change in 2 weeks

At least if Amazon are going to use bots, at least teach them to not categorise everything as children related.

00
user profile
Seller_J2H5GprhaORbt

we get this all the time .a christmas decoration angel.....has become a doll.

a teapot, must contain tea.

The list is never ending.

10
Follow this discussion to be notified of new activity
user profile
Kai_Amazon

Hi @Seller_Z8JgmdBrBFKlh,

Thank you for reaching out to us. Our support team has identified that your product detail page contains indicators such as age grade or child-related claims that are causing the system to classify your product as a toy.

To resolve this issue:

  • Review your product detail page
  • Remove or update any age grade references
  • Modify any child-related claims
  • Ensure all product indicators accurately reflect the product category

Please let us know if you need further assistance.

Best,

Kai

15
user profile
Kai_Amazon

Hi @Seller_Z8JgmdBrBFKlh,

Thank you for reaching out to us. Our support team has identified that your product detail page contains indicators such as age grade or child-related claims that are causing the system to classify your product as a toy.

To resolve this issue:

  • Review your product detail page
  • Remove or update any age grade references
  • Modify any child-related claims
  • Ensure all product indicators accurately reflect the product category

Please let us know if you need further assistance.

Best,

Kai

15
Reply
user profile
Seller_64pBXNhiTt31p

I can guarentee its because their AI is scanning the photos and seeing that the end results look like toys for children. Also one of the FAQs asks "I want to get this kit for my child. What age is it for?". Even though the answer states its for ages 15+ the fact that the question mentions children at all will flag the whole thing as being for children. Its so stupid and you wont be able to get them to change it.

We sell collectors model cars and planes, all clearly marked as for ages 14+, not toys and not for children. But have been told that the age on the packaging doesnt matter because they have decided that all diecast models are for children...

40
user profile
Seller_64pBXNhiTt31p

I can guarentee its because their AI is scanning the photos and seeing that the end results look like toys for children. Also one of the FAQs asks "I want to get this kit for my child. What age is it for?". Even though the answer states its for ages 15+ the fact that the question mentions children at all will flag the whole thing as being for children. Its so stupid and you wont be able to get them to change it.

We sell collectors model cars and planes, all clearly marked as for ages 14+, not toys and not for children. But have been told that the age on the packaging doesnt matter because they have decided that all diecast models are for children...

40
Reply
user profile
Seller_Z8JgmdBrBFKlh

@TaylorR_Amazon@Jonathan_Amazon Could you please look into this case? Your help would be greatly appreciated. Thank you.

00
user profile
Seller_Z8JgmdBrBFKlh

@TaylorR_Amazon@Jonathan_Amazon Could you please look into this case? Your help would be greatly appreciated. Thank you.

00
Reply
user profile
Manny_Amazon

Hello @Seller_Z8JgmdBrBFKlh,

I've gone ahead and contacted my partner team and requested their assistance with reviewing this issue. I'll follow up as soon as I hear back from the team.

Regards,

- Manny

20
user profile
Manny_Amazon

Hello @Seller_Z8JgmdBrBFKlh,

I've gone ahead and contacted my partner team and requested their assistance with reviewing this issue. I'll follow up as soon as I hear back from the team.

Regards,

- Manny

20
Reply
user profile
Manny_Amazon

Hello @Seller_Z8JgmdBrBFKlh,

I've heard from my partner team. The team said that the ASINs are active in the system and are live on the website, so you are good to go.

I hope this helps.

Regards,

- Manny

10
user profile
Manny_Amazon

Hello @Seller_Z8JgmdBrBFKlh,

I've heard from my partner team. The team said that the ASINs are active in the system and are live on the website, so you are good to go.

I hope this helps.

Regards,

- Manny

10
Reply
user profile
Seller_IiLCzWNcEixPU

@Seller_Z8JgmdBrBFKlhIf you're still having these listings flagged - I'd check your A+ content as there is a table which refer's to your product as a toy, regarding 'finished toy size' - its something as simple as this which can flag childrens toy safety compliance requests...

30
user profile
Seller_IiLCzWNcEixPU

@Seller_Z8JgmdBrBFKlhIf you're still having these listings flagged - I'd check your A+ content as there is a table which refer's to your product as a toy, regarding 'finished toy size' - its something as simple as this which can flag childrens toy safety compliance requests...

30
Reply
user profile
Seller_4AiP4mlfvzcri

I’m having a similar issue - women’s (adult) pyjamas being flagged as children’s sleepwear.

I do not - and never have - sell anything for children.

There are no references to children in either the content or attributes.

I opened a case which has been ‘transferred to a partner department’. No change in 2 weeks

At least if Amazon are going to use bots, at least teach them to not categorise everything as children related.

00
user profile
Seller_4AiP4mlfvzcri

I’m having a similar issue - women’s (adult) pyjamas being flagged as children’s sleepwear.

I do not - and never have - sell anything for children.

There are no references to children in either the content or attributes.

I opened a case which has been ‘transferred to a partner department’. No change in 2 weeks

At least if Amazon are going to use bots, at least teach them to not categorise everything as children related.

00
Reply
user profile
Seller_J2H5GprhaORbt

we get this all the time .a christmas decoration angel.....has become a doll.

a teapot, must contain tea.

The list is never ending.

10
user profile
Seller_J2H5GprhaORbt

we get this all the time .a christmas decoration angel.....has become a doll.

a teapot, must contain tea.

The list is never ending.

10
Reply
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