Business Invoice by Amazon Order to Northern Ireland
We've had an Invoice by Amazon order come through, destined to go to Northern Ireland for £200.
We don't have a UKIMS number (and wasn't intending to get one as we rarely get orders from NI over £50).
I thought I could perhaps contact the customer and ask for their UKIMS number, or at the least advise them that if we send without one there may be customs charges, but the contact details are Amazon Business EU SARL because it's a Invoice by Amazon order.
What do I do here since I can't contact the customer?
Any advice appreciated.
Business Invoice by Amazon Order to Northern Ireland
We've had an Invoice by Amazon order come through, destined to go to Northern Ireland for £200.
We don't have a UKIMS number (and wasn't intending to get one as we rarely get orders from NI over £50).
I thought I could perhaps contact the customer and ask for their UKIMS number, or at the least advise them that if we send without one there may be customs charges, but the contact details are Amazon Business EU SARL because it's a Invoice by Amazon order.
What do I do here since I can't contact the customer?
Any advice appreciated.
0 replies
KJ_Amazon
Hello @Seller_wWPx75JkvJ6vg. I am following up on your question about an order for Northern Ireland. Were you able to find a resolution for that issue, or do you still need assistance?
