My funds are holding "without any reason" by Amazon for almost 30 days!
Hello,
My seller account has been under review for approximately 30 days, and all my funds are being held. Despite multiple attempts to contact support, I keep receiving the same response: "We will contact you as soon as we have an update or if we require further information.We encourage you to wait for our response and assure you that our teams are working on your request.".
NO clear explanation has been provided for now bu t "my money" is keeping on hold without explanation.
Has anyone experienced a similar situation? How long does it typically take to resolve such issues?
I would really appreciate any insights or advice from fellow sellers.
2 replies
Seller_ZVAz3d5lZuGid
It will take as long as it takes. I suggest you don't keep pestering them as each case goes to the bottom of the pile, I understand. Just need to wait. Sorry, not much help I know.
Sarah_Amzn
Hello @Seller_J94WFDdOotQh6,
This is Sarah with Amazon.
I checked with the partner team and I was informed that your funds were released on February 25.
Could you please confirm?
Best,
Sarah.
