Why do products that have successfully appealed still maintain a record of violations!!!!!!
According to Amazon's policy: The seller successfully appeals the violation.
The records on the background account status page can be eliminated.
case :17823471681
Even though Amazon clearly replied that there were no violations, there was still a restricted record on the backend account status page. Although this record has no impact on my account, according to Amazon's policy, successfully appealed violation records need to be eliminated. Please help eliminate it as soon as possible!!
@Seller_gR8Mk6SOdV0Pe
2 replies
Seller_oDDdN7eSbwkca
@Connor_Amazon According to Amazon's policy: The seller successfully appeals the violation.
The records on the background account status page can be eliminated.
case :17823471681
Even though Amazon clearly replied that there were no violations, there was still a restricted record on the backend account status page. Although this record has no impact on my account, according to Amazon's policy, successfully appealed violation records need to be eliminated. Please help eliminate it as soon as possible!!
Atlas_Amazon
Hello @Seller_oDDdN7eSbwkca
case :17823471681
Thank you for the information provided regarding the recent issues that occurred with your listing and the violation on the account. I understand you had been able to get the listing reinstated off an appeal, but they had communicated the violation would remain. I know this is concerning, so I do want to get you assistance in addressing this.
I was able to review the case information that you shared, and did communicate with another team regarding the concern. They had confirmed that they were able to remove the violation from the account health page. I will ask that you review and confirm whether you are still seeing the issue in seller central. If everything has been resolved, then no additional action will be required from you. Otherwise, please continue to utilize this thread for your concerns.
Best,
Atlas