UPS Ground Saver labels not printing correctly
When I buy shipping through Seller Central for my FBM order, the UPS Ground Labels and the straight UPS labels print just fine on my Zebra 4X6 label printer. However, labels for "UPS Ground Saver" which UPS picks up, but USPS delivers, these labels do not print correctly. They print very large and I only get a corner of the shipping label on my 4X6 label. They print as soon as I hit the "buy shipping" button, so there is no other screen where I can set anything or scale it. I hit buy shipping and the labels just come out, again, all labels print correctly except for "UPS Gound Saver". Is anyone else seeing that? Or do you know a fix for it?
14 replies
KJ_Amazon
Hello @Seller_qthe9MZz3OrJ2 Thanks for that feedback about printing issues with UPS Ground Saver.
Only the 4 x 6 png printing format is currently available. The team is aware of seller feedback about additional printing formats, and will add more label printing formats soon.
KJ_Amazon
KJ_Amazon
Hello @Seller_qthe9MZz3OrJ2. I reached out to our partner team about that UPS Ground Saver shipping label. I confirmed that right now only the 4X6 png printing format is available. The team is working on supporting the 4x6 zpl format soon.
Seller_zg0y8x3eUuxmH
Same thing happened to me few weeks ago with our zebra printer. I found QZ tray was affiliated and tried it. It prints fine now, though I haven't found it to be as simple as amz print
Seller_okzTokjyyYTIG
I use veeqo, works flawlessly and get 5% off
Seller_VVU0Eee63oIYM
Same problem here. One solution is to turn off the Amazon Print Connect software. Then, when you reprint the label, you can print on 8.5 x 11 sheet on a regular printer.
Of course, we shouldn't have to do this, and there's no reason why Amazon can't format the labels for this shipping method to print 4 x 6 like all the others.
Seller_WN88LNIV4rk1M
using the 4 x 6 png format does not print correctly either on the UPS Ground Saver. All other UPS labels and USPS labels do print correctly. Is there a format fix in place coming for the UPS Ground Saver?
Thanks
