FBA Delivered stock to amazon but they haven't "recieved"

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Seller_hjC1f9DWeqg5C

FBA Delivered stock to amazon but they haven't "recieved"

Shipped 3 consignments to BHX2 on 18th March. APC have photographed them in amazon cages but the stock has been stuck on the "shipped" stage for nearly 3 weeks now. It isn’t showing up as in stock just inbound. Amazon wont do anything until its has moved to the "closed" stage. Has anyone else had any issues with their FBA stock being stuck?.

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Tags:FBA, Fulfilment Centre, Ship to FC
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9 replies
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Ezra_Amazon

Hello @Seller_hjC1f9DWeqg5C,

Thank you for reaching out.

Could you please verify if the tracking ID number you provided for the shipping is correct? You can find this information on the Shipping Summary page under the Track Shipment tab.

Have you tried tracking the package through the carrier's website using the tracking ID?

Regards, Ezra

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