Why are Amazon still saying will arrive in time for xmas?
Items we have sold today which have to be dispatched by the 20th are still saying will arrive on the 24th. Last date for royal mail 2nd class is today! confused! help?
49 replies
Seller_LkPpSgD323PU5
Yes i am getting that also and i am annoyed to be frank. I am not going to send 1st class something that the buyer is paying less than £5 for when my profit margins are already tight.
The other platform is showing 28th now on 2nd class posted items which is more sensible.
Seller_ohgoR0FjhqVfH
Not me going crazy then. Guess we don’t have a choice it’ll be claims left and right!
Seller_t3cqhUUJv1Kdm
This is why I put holiday settings on from now until Boxing day.
Seller_ohgoR0FjhqVfH
Makes sense but I’ve heard horror stories about putting holiday settings on. Weeks of no sales before getting back to normal!
Seller_j8IsolIivQkCL
My messages are crazy with people chasing things days before items should be there so I have closed. No point getting more upset customers with unrealistic timescales
Seller_GGByEa9ThBuw8
When we go to our product pages it says “Get it by 23rd - 27th December” with our free delivery option (RM 2nd Class), which is more realistic but the actual orders coming through are saying it should arrive by the 24th. I’m equally confused and have no idea which of these dates the customers are expecting.
We’ve just put ourselves in holiday mode to stop customers getting annoyed when their items don’t arrive for Christmas.
Seller_hMBZxXLE8ZIqI
how about changing your transit time to 3 - 5 days? I’ve done that for outer parts of scotland, NI and channel islands as there is no way to get those there in time anymore even with first class it’s risky by this point.
Seller_N6BdnTb7YT1X8
I have both the app and the full Amazon site on my mobile.
Seller_gir9vW9ZGl74E
Does anyone know the last date amazon will show 2 day SFP? Is it Friday 1pm the cut off for Xmas?
Seller_vjVFTPcHHt4Da
I am more then happy to keep the orders coming in and send low value items by first class post.
