Live product not showing correct category and a few other questions
I've just uploaded our first product - https://www.amazon.co.uk/dp/B0DTJ62QJF
Price isn't showing top right, but from reading, it looks like this may appear in time, as we've not got enough sales yet.
My question at the moment is with the category listing breakdown going along the top of the page. This is not what I selected when uploading the product originally and it's clearly wrong, but there seems to be no where to change it or even see where it got this from.
Lastly, I've seen some products from other sellers show a price with VAT and exc. VAT. How is this achieved.
Thank you.
4 replies
JiAlex_Amazon
Hello @Seller_zqqaMvErCe0vV
Following on your post. Have you contacted our support channel? If yes, could you provide case ID related for us to have a look.
-JiAlex
Seller_mS10UjVYuuGor
Looks like a classic case of Amazon AI trying to help and failing miserably. They certainly don't look like sports training cones.
You could try seller support to try and change it, but your items looks quite specialist so good luck with getting them to understand the issue. An alternative is to try to force the change via a file upload.
Another point to note you're currently only offering a VAT inclusive price, it looks like an item more likely to be purchased by business customers who'll want a VAT invoice so you may want to get your VAT number uploaded to Amazon and enroll in auto invoicing.
The not having a 'buy box' issue is likely caused by Amazon not understanding what the product is so cannot see an external price to see if your price is competitive. Once moved into the right catagory it might right itself (possible rather than probable) or once you make some sales Amazon might eventually give it a 'buy box'.
