Is case resolution with amazon seller support taking too long ?

Countries

Read only
Australia
Belgium
Brazil
Canada
Egypt
France
Germany
India
Italy
Japan
Mexico
Netherlands
Poland
Saudi Arabia
Singapore
Spain
Sweden
Turkey
United Arab Emirates
United Kingdom
United States
India
imgSign in
Country changed
user profile
Seller_RTCxsrXo5OlKT

Is case resolution with amazon seller support taking too long ?

Is it just me or is everyone facing the case resolution with amazon seller central taking too long ? i have 2 cases open - one for 9 days and other more more than 15 days .

Everytime they just keep saying internal team is working on it

26 views
4 replies
Tags:Fulfilment, Fulfilment Centre, Peak season, Prime, Shipping
00
Reply
4 replies
user profile
Adam_Amazon_

Hello @Seller_RTCxsrXo5OlKT,

Can you confirm if issues were resolved?

Adam

00
user profile
Seller_WrFhpSrYHcfXv

I guess it is with everyone , I have 4 cases pending , 1 is open since 30 days, 2 16 days, 3 - 10 days, 4 - 8 days and all keep going on, no update nothing

00
user profile
Seller_t7CqGzZn1AgEa

same here i am waiting for 20 days to finish negative payment worst sefrvice ever

00
Follow this discussion to be notified of new activity