NEGATIVE FEEDBACK - PRODUCT REVIEW
Hi there, we received a negative feedback which is a complete product review. Requested removal however it has been denied, it says to raise a support case however it literally just closes down pretty much as soon as you submit the case. Any ideas on what to do please?
Many thanks,
Andy
4 replies
Seller_ZJhFeE3tNKzfh
If its the one from 29 March 2025 I don't think it'll be removed. Items arriving damaged as has been noted in that feedback would class as a service issue.
Seller_DTrNv5POp8UZl
Its so annoying when the 1st review is a 1 star (even when you have sold hundreds before) I think these ppl get a kick out of ruining a listing. Theres nothing you can do but suck it up and hope ppl ignore it - Its happened to me on a listing htat I sold loads of and now thats reduced, maybe co-incidence or not but ppl are still buying it
