Help! charge method card
Hi, I could not access myu account, as we have had a new company card issued which needed to be updated on Amazon, however everytime i try to upload it its not being verfied. The company card is in the name of company secretary, and I am the 100% shareholder of the company, could this be why?
Amazon has accepted my personal debit and credit cards as the charge method, however I would like the Company card to be the one associated with the account. Any advise would be great, as in my panic i callled seller support and they were utterly useless. I asked then why it wouldnt verify and they said it will take 48 hours, which was just plain false. And after 2 days, we would have had orders not dispatched and would have been no further. Need some advise as i am stressed tghat this could happen. again.
Thanks
7 replies
Seller_7VbclcPFFRTnc
Yes the card should be in the name of whoever is verified on the amazon account
Just to double check it’s not a prepay Mastercard etc and that you have left it over 48 hours ?!
Can you not get one issued in your name ?
We have more than one card on our company bank account
Seller_12cbtUXM64LIm
I’ve had an issue with using debit cards in the past and Amazon ‘apparently’ don’t accept them (according to an actual proper human I once got to speak to), but we know they do accept debit cards, but perhaps not all of them.
Have you tried with a Credit Card?