hello all,

in the last two weeks, I received several request to verify my charging method.

Please note that nothing on my card got changed, expiry date is in 2026, and every single time I verify it (which costs me 1 GBP), I receive a confirmation that it as verified, and then a day later an email stating:

*****

We were unable to verify the credit or debit card information that you provided for your account. As a result, any payments to your bank account will be suspended until you update your charge method.

*****

Anyone had the same issue?

Hi,

I have just signed up, and ready to add products, however I receive the following message:

"Invalid Charge Method

You must update your existing credit card information or add a new credit card to regain full access to this seller account".

So I click on the "View Charge Method" box and it take me to a screen with the following message…

"Verification of credit card needed

We need to verify your credit card details with your bank in all Europe marketplaces. You will see a temporary authorisation of 1 Euro. You will not be charged for that amount.”

There are various assigned market places for me to choose from.

Amazon.fr

Amazon.it

Amazon.nl

Amazon.de

Amazon.es

Amazon.se

Amazon.com.be

Amazon.pl

Should I verify card details for all those markets that have been assigned even if we have no plans to sell in those countries? Is there any benefit to doing that / not doing that? Or should I just stick to the UK?

Any help will be much appreciated.

Many Thanks

I am writing to urgently request your assistance in resolving a persistent issue with validating my credit card on the Amazon Seller platform. This problem has been ongoing for several months, causing significant disruption to my ability to manage my seller account effectively.

Despite multiple attempts to add various credit and debit cards to my account, I continue to receive error messages during the validation process. However, the system often indicates that the card information has been successfully added, only for errors to occur later.

This issue has severely impacted my ability to conduct business on Amazon, including listing new products, managing existing listings, and processing orders. I have thoroughly checked all card information for accuracy and ensured that the cards are valid and have sufficient funds.

I would be grateful for your immediate attention to this matter and a thorough investigation into why these validation errors are persisting. Please provide me with clear guidance on how to resolve this issue and successfully validate my credit card so that I can resume normal operations on my seller account.

Thank you for your prompt assistance in this urgent matter.