Amazon are doing everything they can to keep my money without reason
I joined Amazon on 17th June, listed my first product.
Sold out in 1 day. I then ordered 500 more, sold in 3 days. During that time i was asked to verify ID, my listing was removed then reposted after checks.
I was told my money is being held pending these checks, passed all and continued selling. Next day account is limited, when asked why i was told its a random system check and was again unrestricted.
Payday arrives, i recieve £0, i asked why and was told i must wait 7 days after estimated delivery date, i said thats cool, next payday is 15th July. Again it shows i ak due to recieve £0. I contact Amazon and explain i am past the 7 days now, its 13 days. I am told i must wait 7 days past the EDD, i then proceeded to contact Amazon 7 more times before i finally get an answer.
He tells me there is no reason why i have not received my money and technical team are working on a fix because he is weirdly unable to do anything on my account, tomorrow this will be settled. I wake up and get an email telling me i must wait 7 days past the EDD again and case closed.
I now have an email demanding full supplier information and price for my product, provided and accepted.
I contacted amazon again about the 7 day rule and have no matter how much i stress that my orders have gone double past their 7 days they still copy and paste me the same 7 day rubbish. I am not due a payment on 15th July or August 1st.
What can i do?
0 replies
Seller_lQvgU9VW2ivzi
Just contacted Amazon again and am told i am right, i should of received my money and its been passed onto accounts team but yet again i will get the copy and paste 7 day email shortly, absolutely powerless to stop Amazon.
Now they have my full supplier information and price i expect them to start selling this product and own the market and i will never be paid.
Seller_taDBgt7LctucW
What was the EDD on your earliest orders?
Seller_drLRJgrBPnFBI
Have you received any feedback yet? Could be a velocity review?
Seller_usMfWsFpuO8eP
Wait till you start selling outside UK. Estimated delivery (decided by Amazon, not us), is a month after dispatch. You’ll start seeing ads for Amazon Loans on your dashboard soon…
Seller_lQvgU9VW2ivzi
If i am under a velocity review, shouldnt they tell me this?
Secondly how long can 1 expect to wait for payment.
I have another 1200 stock arriving tomorrow, im now worried ill sell it all and never get paid
Seller_JY1ct5oiZ4dyU
I also just started selling back in April. Sold decent amount of items in the first few weeks and was also waiting for my money.
Turns out that for new sellers, they withhold the amount for around a month and after this you will get it after a week after the item has been delivered.
Seller_lQvgU9VW2ivzi
All wrong, i got my answer, i was over the 2.5% cancellation rate at the start of my account, Seller Performance never removed the hold, they are removing it now and money will be released.
Seller_Rds42gzScDQFa
Out of idle curiosity what were or are you selling to shift 500 units on the first day of selling
Seller_JHdYYHAeKWpb1
Same story here, you would have to wait… Count yourself luck they did not deactivate your account. Just be prepared to wait 3-4 months in order to get your first paycheck. Amazon is holding 80% of my taking and can’t expand my product range because of their so called security checks. In most cases company usually go bankrupt either the bank is asking for their money or the suppliers are filling small claims court for non payment. If you are looking to run a business here make sure you have savings as backup funds.
