Hello,

We're seeking guidance regarding a Buy Box issue that has persisted for approximately 50 days.

Our seller account is in good standing:

*Account Health is healthy

*No order defects or policy violations

*No negative or recent customer feedback

*Consistent fulfillment performance

*Competitive pricing (often among the lowest offers)

Despite this, our ASINs lost the Buy Box around 50 days ago and it has not returned since. There was no warning, notification, or visible metric change that could explain this situation.

Is there any recommended action or escalation path to re-evaluate Buy Box eligibility?

Any insights from experienced sellers or Amazon moderators would be greatly appreciated.

Thank you in advance for your support.

Gisi Global eCommerce