amend dimentions and weight
So, this is the first time I am doing this. I'm not sure what I did wrong, but the fee is far greater than the item I am selling due to the wrong dimensions and weight.
I can't edit it as it doesn't let me on the edit page.
I have already printed my labels.
What do I do? do i wait for the items to go to amazon? will they check and amend this?
2 replies
Seller_EkGoiphKgUnUI
Nope, you need to set up a case for it to be remeasured. Go to help in the top right and type in " Please remeasure ASIN XXXXX" select the prompt for remeasureing a product and then it will get remeasured
Simon_Amazon
Hello @Seller_AnVUCJwBP63is,
Here Simon from Amazon, thank you for posting on the forums.
I just wanted to double check whether you were able to fix the issue.
In case you didn't, you can request a remeasurement through the Remeasure FBA products and confirm fees widget. You can locate the widget by typing ‘remeasure’ into the search bar in Seller Central.
Please refer to this help page in case you need more information.
Respectfully,
Simon
