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How do I close a UK Seller Account that has been closed for 11 years without entering a credit card?
How do I close a UK Seller Account as I am still receiving emails to update a credit card on my old UK Amazon Seller account that I closed 11 years ago when I emigrated from the UK. I have been trying to close my UK Amazon Seller account for over 11 years and cannot understand why this is so difficult for Amazon to action the account to be closed (there are no outstanding balances or any monies outstanding).
Amazon Seller help just tells me to go into Account Management and select Close Account but when I select this, it just opens the help screen that only lists general help on how-to-sell-items. Amazon Seller Support staff just tell me to re-activate my account by entering my credit card details.
This is beyond frustrating! I just want my account to be closed as of 2014! Why is this so difficult?
6 replies
Seller_k2X0L9mVRT0pW
I’m afraid it is simply not possible for either you or Amazon to close an account that is not active and validated.
Is there a reason you cannot enter a valid card, get validated and then just close the account yourself
Seller_ZVAz3d5lZuGid
As @Seller_k2X0L9mVRT0pWsays, to be able to close it permanently you do have to reactivate, which in your case would be an unbelievable hassle as you no longer live in UK - and unusure why when you thought you had closed it 11 years ago it was not (unless you did not do it correctly ?!), BUT see my reply above and I would suggest you just leave it dormant and ignore all the emails !!
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