Help needed how to change my brand name from Generic
Hi, I created my listing before I got brand enrolled
So in listing brand name is Generic
Now I am amazon brand enrolled, but I can not change from Generic to my actual brand name, getting ERROR as following
The value ‘SVIND’ specified cannot be used as it conflicts with the value ‘Generic’ for ASIN Z in the Amazon catalogue. If this is ASIN ‘B09Y5PL78D’, update the value to match the ASIN data. If this is a different product, update identifying information (UPC/EAN/Part Number/etc).
I tried to open a case, but I am getting answers to delete my existing listing and create a new one.
That would be ok with me, but when I did it, my ASIN changed
But the main problem is that I give amazon barcodes for my manufacturers and my product is already in transit on the way to the Amazon warehouse.
Any advice?
Thank you in advance
0 replies
Seller_7VbclcPFFRTnc
Policy states you should not change the listing - you must create a new one