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Food and Product Safety - Incorrect locks and no verification
Hello,
My products were incorrectly blocked. I have already written appeals highrisk-childsafety-eu@amazon.co.uk and created many Food and Product Safety Issues reports. I have sent photos of the document, asked for explanations. Unfortunately, my reports are not verified in any way, when I ask a question I NEVER get an answer. Reports are immediately blocked and the answer is always automatic and the same.
It is ridiculous that no one in the above channels tries to explain. I do not know if it is a matter of the process or the lack of competence of the people who handle it.
And I am recording losses with each passing day...
Please advise where to seek help.
15 replies
Seller_gSdyB9yzwLgHI
I still only get replies from bots that don't deal with the case...
Please provide the contact details of a specific agent to whom I will present the problem.
Seller_gSdyB9yzwLgHI
@Maya_Amazon
@Ange_Amazon
Can I ask for help?
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