Food and Product Safety - Incorrect locks and no verification
imgSign in
user profile
Seller_gSdyB9yzwLgHI

Food and Product Safety - Incorrect locks and no verification

Hello,

My products were incorrectly blocked. I have already written appeals highrisk-childsafety-eu@amazon.co.uk and created many Food and Product Safety Issues reports. I have sent photos of the document, asked for explanations. Unfortunately, my reports are not verified in any way, when I ask a question I NEVER get an answer. Reports are immediately blocked and the answer is always automatic and the same.

It is ridiculous that no one in the above channels tries to explain. I do not know if it is a matter of the process or the lack of competence of the people who handle it.

And I am recording losses with each passing day...

Please advise where to seek help.

36 views
15 replies
10
Reply
15 replies
user profile
Seller_gSdyB9yzwLgHI

I still only get replies from bots that don't deal with the case...

Please provide the contact details of a specific agent to whom I will present the problem.

10
user profile
Seller_gSdyB9yzwLgHI

@Maya_Amazon

@Ange_Amazon

Can I ask for help?

00
Follow this discussion to be notified of new activity