Credit card charged by Amazon for unknown charges

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Seller_RlJVyrin2Ruk2

Credit card charged by Amazon for unknown charges

I recently noticed some obscure Amazon chargebacks on my credit card statement, but when I went through the past few months of statements, I found several hundred dollars in charges that were deducted, my store is set up to deduct from my balance, and my account balance has always been sufficiently healthy.

There are several types of chargeback parties:

1. Amazon seller repay AMZN.com/BILLUS

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This can be found on the report form.

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These two have the same name but Amazon says they can't be traced.What should we do in these situations?

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3 replies
Tags:Billing, Credit card
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3 replies
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Steve_Amazon

Hi @Seller_RlJVyrin2Ruk2,

Steve from Amazon here, I am sorry to hear that you are experiencing issues with unknown charges. Can you please provide me with the latest case IDs you have created to Seller Support for this issue? I would like to review this situation and see if I can help here.

Thanks,

Steve

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