Amazon Appeal Rejected in Less Than a Minute – Need Advice

Countries

Read only
Australia
Belgium
Brazil
Canada
Egypt
France
Germany
India
Italy
Japan
Mexico
Netherlands
Poland
Saudi Arabia
Singapore
Spain
Sweden
Turkey
United Arab Emirates
United Kingdom
United States
United States
imgSign in
Country changed
user profile
Seller_kM8mAhxN4mM34

Amazon Appeal Rejected in Less Than a Minute – Need Advice

Hi everyone,

I’m having an issue with my Amazon seller account appeals being rejected almost instantly. My latest appeal was rejected in less than a minute. Here’s a screenshot showing the time of submission and the time of rejection:

img

img

Has anyone else experienced this? Any ideas why this might be happening or how I can ensure my appeal gets a proper review?

Thanks for your help!

176 views
4 replies
Tags:Account Health, Seller Support
00
Reply
4 replies
user profile
Seller_NbYSGJ8Tehgbv

Some Amazon employees love to highlight that they know unique rules. This is one of them.

If you submit similar things or identical files, you will get denied instantly.

You can try changing the file name of whatever you are trying to submit or just changing the phrasing. However, it appears you have submitted many appeals. Amazon tends to just not answer anymore if you send too many appeals and you will be forced to wait (around 30 days) before you can submit anything again.

01
user profile
Seller_OvL8C4BJWiuS9

Need more information, post your original deactivation notice (removing personal info).

30
user profile
Seller_0rXAME9V4LQSx

Based on the how many RA/OA listings you have it is also likely that this is over a brand that they know for a fact that you don't have permission to sell. Why look at any submission for brands that aren't allowed on the platform in the first place. (think Nike)

30
user profile
Emet_Amazon

Hello @Seller_kM8mAhxN4mM34,

Thank you for posting your concerns with your rejected information.

user profile
Seller_kM8mAhxN4mM34
I’m having an issue with my Amazon seller account appeals being rejected almost instantly. My latest appeal was rejected in less than a minute. Here’s a screenshot showing the time of submission and the time of rejection:
View post
user profile
Seller_OvL8C4BJWiuS9
Need more information, post your original deactivation notice (removing personal info).
View post

As mentioned by @Seller_OvL8C4BJWiuS9, we will need a bit more information as to what the specific concern was, this will help us better understand your specific situation and offer additional guidance.

user profile
Seller_NbYSGJ8Tehgbv
If you submit similar things or identical files, you will get denied instantly.
View post

As mentioned by @Seller_NbYSGJ8Tehgbv, this depends on the situation. An example of this would be if a plan of action is provided when documentation such as invoices are required, or if the same document is provided repeatedly after being rejected, thus we can see the submission does not meet our requirements and is rejected.

Typically, if documents are rejected you will need additional or supporting evidence validating them for them to be accepted on resubmission's.

Can you advise what was provided in these appeals and what was requested?

The forums community and I are here to support you. Please let us know how we can help you from this point forward.

Emet.

10
Follow this discussion to be notified of new activity