Can I successfully unblock my account if I work with a trusted supplier in the future?
Dear Amazon forum members!
I am writing to you because I would like to ask for your help in solving the problem of my restricted account.
My seller account has been restricted for customer complaint ratio (CCR) violations on the following ASINs:
ASIN: B01MY1SF77
Title: DIOR SAUVAGE, Dior 3.4oz / 100ml Eau de Toilette (EDT) Men Cologne Spray
ASIN: B002SPYW72
Title: Jo Malone Lime Basil & Mandarin Cologne Spray 100ml
This could be because I have previously worked with a supplier who cannot provide purchase invoices that Amazon accepts.
I just found new suppliers:
perfumes-wholesale.eu
fragrances-wholesale.eu
Please tell me which supplier's purchase invoices will definitely be accepted by the Amazon team to prove the authenticity of my products!
Which supplier can I work with in the future?
Can I successfully unblock my account if I work with a trusted supplier in the future?
Thank you very much in advance for your help!
I hope to hear from you soon.
Sincerely, R.
Can I successfully unblock my account if I work with a trusted supplier in the future?
Dear Amazon forum members!
I am writing to you because I would like to ask for your help in solving the problem of my restricted account.
My seller account has been restricted for customer complaint ratio (CCR) violations on the following ASINs:
ASIN: B01MY1SF77
Title: DIOR SAUVAGE, Dior 3.4oz / 100ml Eau de Toilette (EDT) Men Cologne Spray
ASIN: B002SPYW72
Title: Jo Malone Lime Basil & Mandarin Cologne Spray 100ml
This could be because I have previously worked with a supplier who cannot provide purchase invoices that Amazon accepts.
I just found new suppliers:
perfumes-wholesale.eu
fragrances-wholesale.eu
Please tell me which supplier's purchase invoices will definitely be accepted by the Amazon team to prove the authenticity of my products!
Which supplier can I work with in the future?
Can I successfully unblock my account if I work with a trusted supplier in the future?
Thank you very much in advance for your help!
I hope to hear from you soon.
Sincerely, R.
3 replies
Seller_540qgZMXuuXdD
So, you bought items from a retailer. Sold as new, although technically second hand.
If you submit a plan of action, admitting fault and detailing how you will in future source properly from wholesalers/distributers/manufactures, then maybe, just maybe, you can reinstate your account.
Also, stop listening to so-called gurus on social media who tell you how to make easy money on Amazon. If they were really making millions here, why would they encourage competition?
Seller_76AUwmqvSyRIM
Ignoring what these websites state on their blurb, have you checked with the brands themselves whether these suppliers are authorised to supply you their goods for sale in the regions you plan to sell?
If all answers are yes, you stand a better chance of having the invoices accepted. But even that is no guarantee on Amazon.
Seller_MT8rt0A2OpbCx
Those suppliers are not UK based, so may be classed as grey imports, which the brands would object to, so likely not be accepted by Amazon.
