Hello all,

Please i require assistance, account has been restricted and i am unable to appeal amazon's decision.

I can not submit documentation, i can not contact seller support. The link to the notification lead to a form and i get automated responses, because my account is deactivated.

Because of this restriction, NA account has been impacted.

Please see screenshot Below

@Seller_yk3kzHpjMMa4B @Seller_gAhPNiLrkfTcr @Seller_Huz6FT08OxHAR

I have been notified that y account has been restricted .

Your account has been restricted. For more information, please view your performance notifications here under the subject line ‘Important information about your Selling on Amazon payment account’.

We’re Here to Help: If you have any questions, or you are unable to provide the requested information or documentation, you can contact us.

How do i un-restrict my account?

Hello Amazon team,

My account has been deactivated as Amazon system suspect that my account somehow is linked to another account which was deactivated. in past After consulting with Account health team, they informed me that the other account was in France market place and was created in 2019. I informed the Amazon that I only have one account which I created in 2024. Amazon agent told me to justify everything I have told them to the review team in a professional manner. I have told them everything and, told them my future plans to keep my account secure and safe. I have submitted appeal two times now. But, they have rejected the appeals and only saying we don't have enough evidence to reactivate your account. What evidence they want me to provide? They are not being clear. There is not even an option on the submission to provide any evidence. Even if there were I only have my Passport as a form of my ID and bank statements.

Can anyone please help me.

Thank you.