Listing Violation & Product Detail Page Tampering
Hi,
I’m hoping that someone can shed some light on this situation.
On the 3rd I had two listings that I had created removed. One for Policy Violation and the other for Product Detail Page Tampering. I created both of these pages and I was asked to tick a box for the “Product Detail Page Tampering” issue to say that I had amended the listing and that it complied with Amazon’s product page rules.
As the listing was removed and I do not have access from my dashboard to access the listing I was unable to confirm this. I sent a message to advise this and it was counted as my first response to the appeal process. This product now requires a POA… (I’ve learnt my lesson)
the other product is asking for a POA and today I have another listing removed as a “Listing Violation”
Having read through the Product Detail Page Rules I think it could be because I used basic HTML to bold some words. All of the listings are bundles of sweets/chocolates/biscuits that have mixed manufacturers which I am authorised to sell but I listed the brands as AK-47… Maybe that’s the problem and I should have listed it as “generic”.
Is there anyway to know for certain what exactly the issue is so that I can put together a POA appropriate for each listing.
Any advice would be greatly appreciated!
2 replies
Seller_fK2na9q0H1Omc
I would like to mention that all of the emails that were sent to me regarding this say “We removed your listings because the items may be missing serial numbers. The listings we removed are at the bottom of this page”.
Sellers on Amazon.co.uk are not allowed to list products with missing or altered serial numbers."
Each email directs me to: https://sellercentral-europe.amazon.com/help/hub/reference/200164330 which goes to a page no longer working.
As I mentioned above these are hampers with lots of different items in a box. I’m one of many sellers selling gift hampers so it’s something that I’ve done specifically to these listings otherwise every seller would have been removed…
If anyone has any insight ti what serial numbers these could be I’d appreciate it.
Ash_AMZ
Hello @Mazza,
This is Ash and would help with your questions.
From the post above, I understand that you have concerns on your listings as your asins got removed due to listing violations, and Product Detail Page Tampering.
As per the listing policies, sellers are prohibited from practices that lead to Incorrect product detail pages/ incorrect variations / the creation of new ASINs for products that already existed in the Amazon catalog/ product detail pages in the wrong category etc.
As per the listing policies, seller can’t use HTML, DHTML, JavaScript or other types of code in your product detail pages. As a special case, you can use line breaks (</br>) as necessary in the description.
Also you can’t add a brand name under the generic item.
Please click here to learn more on Product Detail Page Rules.
Please keep us posted, the forums community and I, are here to assist you with your concerns.
Regards,
Ash.
