Annotated images in different languages

Hi

I've got my images annotations matched to the language of the marketplace, but it's proving troublesome.

For example, I'm regularly making changes, because, say, my German listings are suddenly appearing with my English annotationed images, or vice-versa, ie. images I uploaded to the UK site suddenly are changed to the German ones.

I think it's something to do with the settings around Pan EU or pehaps EFN, and Amazon's updates are overwriting the images that I uploaded. Whatever the reason, it's not helping customers to buy if they can't clearly see the benefits on the image.

I've tried a support case, but not had a good answer.

Has anyone else experienced this and is there a way around it?

Thanks in advance.