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Please help!!Amazon warehouse signed for the shipment, but has not received it for 26 days!
Hello Amazon Logistics Team, my shipment IDs are FBA15JFWLJGD and FBA15HN2S3FM. These two shipments were delivered to Amazon BHX4 warehouse on November 5, 2024, and BHX4 warehouse also provided proof of receipt for the shipments. But these two shipments have not been received yet. It has been 26 days since November 30, 2024 and the shipment has not been received yet. My product participated in Amazon's Black Friday flash sale, but due to the shipment not being received, the product is now out of stock. The relevant case IDs are 10548684512 and 10561224622. My product is a seasonal item. If it cannot be accepted for sale and misses the peak sales season in December, it will definitely result in unsold products and huge storage fees. We followed Amazon's instructions to prepare for the peak sales season in advance and delivered the goods to the Amazon BHX4 warehouse on November 5, 2024, However, due to the Amazon warehouse not receiving shipments, the products currently participating in Black Friday are out of stock. As the products were not sold in a timely manner, this will prevent me from paying suppliers on time and paying employees on time, which will result in my business being unable to operate normally. I hope the Amazon warehouse can receive the signed goods as soon as possible, so that ours shipments will be put on sale as soon as possible.@Ezra_Amazon @Roberto_Amazon
Kind Regards
Feng
4 replies
Seller_k2X0L9mVRT0pW
this is a forum for fellow sellers not Amazon direct line. No mods/team will see your post as you have not tagged them correctly
Seller_y3DFIwyqgauF9
Hello Amazon support team, today is December 3rd, 2024. The shipment has been signed for by Amazon BHX4 for 29 days, but it has not been registered for receipt, resulting in a long time of product shortage, We need you to help contact Amazon warehouse employees to help locate the shipment and register for receiving it. We are really anxious now because it has been 29 days since the shipment was signed for from the Amazon warehouse. If the Amazon warehouse cannot find and receive the shipment as soon as possible, it will be even more difficult for the Amazon warehouse to receive the shipment during the peak season in December.
Shipment ID:FBA15JFWLJGD ; Shipment ID:FBA15HN2S3FM,
The relevant case IDs are 10548684512 and 10561224622
@Ezra_Amazon@Angie_Amazon@Julia_Amazon
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