GTIN exempt but still can't list without product ID (FIXED)

Countries

Read only
Australia
Belgium
Brazil
Canada
Egypt
France
Germany
India
Italy
Japan
Mexico
Netherlands
Poland
Saudi Arabia
Singapore
Spain
Sweden
Turkey
United Arab Emirates
United Kingdom
United States
United Kingdom
imgSign in
Country changed
user profile
Seller_Jbw75AZ8sYFdE

GTIN exempt but still can't list without product ID (FIXED)

Hi, so I applied for GTIN exemption for my products, which are lights and was approved. The only category I could select which leads to lighting on the amazon store was ‘Home & Garden’, so this is the category I chose to be exempt in. However, when trying to add a product on amazon seller central, there is no ‘Home & Garden’ category, instead it’s ‘Home & Kitchen’. I don’t know if this difference in category is the issue, but the product ID box is still there, no matter which category I select and I still cannot save and list my products without putting info in the GTIN field. I am putting my brand name into the correct field, which is the same as was approved for exemption.

My exemption status was approved and I received email confirmation which said:

‘NOTE: Please leave the ‘Product ID’ section blank while listing. Provide all information in the ‘Vital Info’ tab and ‘Offer’ tab. Once completed, please click on the ‘Save and Finish’ button that will be highlighted at the bottom of the screen. If you receive an error indicating that Amazon should approve the brand, please contact us via the contact us form with the brand name that you used when creating the listing along with a screenshot of the error.’

I cannot leave the product ID section blank because it is a required field. Any ideas?

EDIT: I figured it out. For some reason choosing ‘Lighting’ or any other sub category within ‘Home & Kitchen’ was a problem. I had to choose ‘Other (Home & Kitchen)’ in order for the product ID field to be missing from my listing and my exemption to work.

53 views
3 replies
Tags:Global Trade Item Number, Listings, Pricing, Subscribe & Save
00
Reply
3 replies
user profile
Seller_7VbclcPFFRTnc

are you putting ‘GTIN’ in the box next to the Product ID box ?

00
Follow this discussion to be notified of new activity