Unable to Schedule Pending Orders Due to Technical Issues

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Seller_EtMc026hshs7U

Unable to Schedule Pending Orders Due to Technical Issues

Hi Everyone,

I received an email from Easy Ship reminding me to schedule six pending orders before the deadline today. However, due to a technical issue, I am unable to schedule the pickups. The system displays an error: “Due to pick-up or delivery constraints, slot is currently not available for this shipment.”

This has resulted in zero new orders for today, and I’m concerned about the impact on my account and order flow.

Has anyone else faced this issue? How do you suggest resolving this or ensuring pending orders are processed in time?

Looking forward to your suggestions!

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2 replies
Tags:Fulfilment, Fulfilment Centre, Prime, Seller fulfilled, Shipping
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Seller_EtMc026hshs7U

help, no resolution from amzon support

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Ricardo_Amazon

Hello @Seller_EtMc026hshs7U,

Ricardo from Amazon here.

I see you have contacted us through Case 10567807072.

I have also checked that our Seller Support team reached out to our technical team to review this situation. I know this can be frustrating but we are still waiting a response from them.

As soon as there is an update, we will provide one through Case 10567807072.

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