M y card is not acccepted, meanwhile I can't connect with support and my account is free so not sure what are the chatges for
Not sure what is best to do. Can't even get to my shop and the system say my profile will be deleted.
M y card is not acccepted, meanwhile I can't connect with support and my account is free so not sure what are the chatges for
Not sure what is best to do. Can't even get to my shop and the system say my profile will be deleted.
2 replies
Seller_ZVAz3d5lZuGid
Have you been charged £30 ? This is the charge made as soon as you click on the orange 'Sign up' button on the registration page - it is for the professional seling PLAN (not account type). The 'free' account is ONLY if you are selling off your own personal second-hand items, such as books, DVDs,CDs etc, and NOT for NEW goods bought to sell on for profit.
Nikolaus_Amazon
Hello by Content_Queen,
thank you for posting in Seller Forum.
My name is Nikolaus and i will assist you today.
First of all, sorry for the delayed reply.
Please have a look below:
Why is my credit or debit card listed as invalid?
We verify your credit or debit card based on the following requirements. Violating one or more of the requirements below will result in your card being denied by Amazon.
The number that you entered must match the number on your credit or debit card.
The billing address that you entered must match the billing address on your credit or debit card statement.
The CVV code that you entered must match the code on your credit or debit card.
The card expiry date must be at least six months from when you add the card.
The card holder’s name that you entered must match the card holder’s name on your credit or debit card (in the Latin-script alphabet).
The card must not be a prepaid, virtual or gift card.
The card must be chargeable in the currency of the Amazon store or stores for which the card is being provided.
The card must have an adequate credit limit to pay for the charge.
If you were asked to enter a unique security code by your financial institution, the code that you entered must match the code sent to the card holder via SMS, email or token.
Multi-factor authentication must be completed. For existing cards, re-add the card in Seller Central and complete the authentication challenge.
If your card meets all of the requirements above but is still listed as invalid, we recommend that you try a different card or contact your financial institution for assistance.
If you’ve tried at least two different credit or debit cards that meet the requirements above and all of them were denied, contact Selling Partner Support for assistance.
If you are still unable to contact the support, please reply to this thread with additional information.
Thank you for your cooperation.
Best Regards,
Nikki