Hi
I'm wondering if anyone else has noticed the change Amazon has made to editing listings recently?
Previously I could edit listings for our own Brand simply by changing the original listing file (I tend to create listings using the Excel template upload method) and uploading it with "Partial Update" selected - all the changed fields would update within a few hours. This was fine.
Recently this has changed so that using the upload file does not work, even for our own Brand. I run the file, it looks like it has worked, with no errors), but then nothing changes. I've contacted Seller Support (aka bashed my head against a brick wall a few times before someone vaguely competent replied), and got the reply that I should delete the effected listings for 24 hours, then re-upload the update file. I couldn't believe this was the solution, but I tried it and it seems that it is.
Since when has this been a thing, and who thought that it would be a good idea to require sellers to remove listings for 24 hours (ie remove items from sale for 24 hours) in order to update a few fields? How is that a change that even benefits customers? Definitely doesn't count as progress in my book!
@Seller_TSXM2A5nxWSuH @Seller_DNQGSsdC7DccM@Seller_gAhPNiLrkfTcr when you are feeding back to developers please tell them that this change makes literally no sense at all.