Are "Request Approval" Product Listings Working Or Not Working, When Listings Already Existed Before "Request Approval" Was Introduced?
Hi everybody.
Recently, as many of you Sellers are probably aware, Amazon added a “request approval” system to list some “branded” products. I sell mostly used physical home media (VHS + DVD’s) and with the “request approval” system in place I can no longer list some product titles - mostly ones that are “Universal Branded”. The thing is though, I listed various physical home media titles BEFORE Amazon added the “request approval” system (and they are still listed now). I’ve done some checking and things don’t make sense as I will explain below:
NOTE: I have various physical home media titles that might be affected by the Amazon “request approval”, but to make things simpler I will mention one single product title here as an example:
“Doctor Who - Robot [VHS]” - ASIN: B00008T3QH
Technically the “request approval” to list this product is “BBC VIDEO Branded” not “Universal Branded” (compared to other possibly affected product titles I have) but with all this “request approval” nonsense it all comes to the same result regardless.
(1) This product I listed BEFORE Amazon added the “request approval” system.
(2) This product DOES show up as ACTIVE in my inventory.
(3) If I go to the Buyers product page and click on the “see all buying options” button to see all Sellers selling the same product, I CAN see my own product listing there (and you other Sellers should also be able to see my listing there if you go there and look yourselves using the title/code I provided above).
(4) I CAN change the Sale-Price of this product in my inventory (directly without clicking on the “edit” button).
(5) I CAN NOT change any other attributes of this product listing - specifically if I try to “edit” the product listings in my inventory (such as “Offer Condition Note” or my own scanned images of the product) I always get stopped by the “request approval” page. Also being a “request approval” product, Amazon require legal documents and stuff which I cannot provide. And frankly don’t see why I or any of us Sellers should need to provide given the nature of the products being “used” + “physical home media” - but that’s a whole different and practically endless argument.
(6) One thing that makes me worried that this product may not be working is that some months ago I had 2 attempts by Buyers (possibly 2 different Buyers - I’m not sure) to try and order this precise product title, but both times were cancelled before the orders officially went through. OK, it might have been the Buyer (or Buyers) who decided to cancel the orders for whatever reason - which of course Buyers are free to do and I have no problems with that. BUT what if the reason the orders were cancelled is because the Amazon system wouldn’t let their orders go through in the first place - in other words I wonder if Amazon have screwed up this product listing for me making my product listing appear listed when it shouldn’t be?
In fact, I just looked at my “cancelled orders” list, and I see around a similar time a few of months ago something similar:
“Quantum Leap - Series 1 [DVD]” - ASIN: B00061S0BY
This product listing is another product that appears ACTIVE in my inventory + shows up on the Buyers product page, but if I try to “edit” do anything with it comes up with the “request approval” page.
So these kinds of “request approval” product listings of products that I had listed before this insanely stupid and broken “request approval” system was introduced… ARE THEY WORKING OR NOT?
Can anyone help please!
5 replies
Seller_p27bs0l5E6QqD
Cannot help other than to say I have similar -ie many of my items were delisted on just one day.Some I am able to relist easily,some still appear on the listings, some have been given approval but I still cannot relist and so on.Sometimes the item has been sold anyway years ago.It’s a crazy system due to crazy algorithms but the effort of checking all these items is enormous.Some are delisted for not putting the country of origin which I have always done.
Seller_RAXEWLxQ2dbmN
I'm getting lots of "Request Approval" emails for various BBC DVDs that have been listed for sale for a long time.
They specify that I need approval for "Spirit Entertainment" products which had me puzzled as these are BBC branded DVDs
A quick google suggests the reason:
"BBC Studios and Spirit Entertainment announce UK sales and distribution deal
Following a competitive tender process, BBC Studios has sealed a UK sales and distribution agreement with Spirit Entertainment Limited to represent its physical Home Entertainment portfolio.
This stupid forum won't allow me to post a link to the original article (external URLs not allowed...)
Seller_RAXEWLxQ2dbmN
Possibly best not to rock the boat on that one... :-o