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Hello,

We have temporarily set aside your FBA inventory for some of your listings as a result of a counterfeit investigation by law enforcement authorities, who have serious concerns about their authenticity. As a result, your affected items are currently ineligible for removal.

This action has been taken due to a law enforcement authority request. At the moment, there is no action for you to take as the investigation is ongoing, no removal orders are not possible at this time.

Your listings will remain inactive until the end of the investigation. We will advise you when the investigation is complete.

Listing content infringing on the intellectual property of others is against our “Intellectual Property Policy”, available at https://sellercentral-europe.amazon.com/gp/help/external/201361070. Violating this policy may result in loss of selling privileges or other legal consequences.

We reserve the right to destroy the inventory associated with this suspected violation, as well as to take any legal action.

If you need help understanding intellectual property rights, please search for our Intellectual Property Policy in Seller Central Help (https://sellercentral-europe.amazon.com/gp/help/external/201361070).

Infringement type: Counterfeit

Thank you

Sincerely, Seller Performance Team Amazon.fr https://www.amazon.fr

J'ai déposé de nombreuses plaintes, mais les résultats n'ont pas été rétablis. Y a-t-il quelqu'un qui a rencontré un problème similaire ?

Hello,

I am facing a serious issue with accessing my Amazon Seller Central account. Every time I try to log in, I receive a message stating that the email address I am using is not associated with any account, even though I have always used the same email address to log in.

I have opened several cases to resolve this issue, but I have not yet received a solution. Therefore, I would like to be contacted via video call by an operator or support team who can assist me in regaining access to my account.

Additionally, I need guidance on how I can obtain the necessary reports for accounting, as I am currently unable to access my account to download them.

I urgently need assistance, as my account is essential for my business.

Thank you in advance for any help!