Amazon uk address for financial ombudsman
HI,
I am launching a complain with financial ombudsman to get my funds back from amazon. can someone please confirm if below address is correct amazon uk address for financial ombudsman purpose.
I try to send message to amazon UK, but i get the same template message back every time.
AMAZON CO UK LTD, 60 Holborn Viaduct, LONDON, EC1A 2FD
Regards
7 replies
Seller_f5cnodyVjLD4S
Hi WRHomeDecores
Have you thought of using the mediation service? It could be a lot simpler. Details below
https://sellercentral-europe.amazon.com/mediation/applications
Seller_Z9bULlMqKbM53
FOS Details as below:-
E: complaint.info@financial-ombudsman.org.uk
Tel: 0800 023 4567
Mob: 0300 123 9123
Address: The Financial Ombudsman Service (FOS) Exchange Tower London E14 9SR
Some options to consider:
- FOS only deal with issues related to ‘financial products’. Talk to them before you raise a complaint because you may not be allowed.
- Consider a claim in a small claims court: https://www.gov.uk/make-court-claim-for-money/court-fees
- Mediation - give it a shot if the feedback you receive from Amazon is ambiguous etc.
- ‘Specialist’ online Amazon lawyers - be careful. Having spoken to a few in the past, they can be hit and miss and the outcome will largely depend on the nature of your issue.
Wishing you all the very best.
Seller_amUAzjvL5uIzu
Thats a very old address.
Amazon .co .uk
c/o The Legal Department
1 Principal Place
Worship St
London
EC2A 2FA
Seller_NoMNQDGnEW5Bx
Before you explore any of these options are you totally certain you’ve provided every document needed and followed all the correct steps? (assuming this is related to your change to ltd)