DD+7 starts this week
Hi everyone,
Does anyone have experience with DD+7 on untracked items? We mostly use Amazon Buy Shipping for 1st and 2nd Class. It says 'estimated delivery date + 7 days'. So for 2nd class would this be roughly a 2 week wait for money to go into available funds or possibly a bit longer?
The only reason I'm asking is I've read some people have waited a number of weeks for it to be available. We're good for around 4 weeks wait before cashflow becomes a problem.
Cheers, Dan
DD+7 starts this week
Hi everyone,
Does anyone have experience with DD+7 on untracked items? We mostly use Amazon Buy Shipping for 1st and 2nd Class. It says 'estimated delivery date + 7 days'. So for 2nd class would this be roughly a 2 week wait for money to go into available funds or possibly a bit longer?
The only reason I'm asking is I've read some people have waited a number of weeks for it to be available. We're good for around 4 weeks wait before cashflow becomes a problem.
Cheers, Dan
173 replies
Seller_fj3M54GkuGQyT
Well another Thursday is here and we've still not moved over.
Seller_CB7MhnGuhjsDE
We have now received the message that this will start today for us here in Germany.
:(
Seller_x4e8JJsHAmw8S
EDIT we have two orders received today showing as deferred ' delivery date policy'
so thats it, we've on it now. :(
--
We received this email today. As far as we know we're not yet on DD+7 still. Even more confused...
Hello,
We’ve rolled out Disburse on Demand to sellers who have completed their migration to the standard reserve period of seven days after delivery date (DD+7). Because your account now meets the eligibility requirements, you can begin using this feature to withdraw funds daily from your available balance. Please find more details below on how to get started.
Disburse on Demand allows you to request a disbursement of your available balance, up to once every 24 hours, without waiting for your standard settlement cycle to complete. This gives you more control over your cash flow and faster access to your earnings.
To ensure that your disbursement request goes through smoothly, please ensure the following before submitting:
Positive available balance – Your account has a positive available balance at the time of the request.
Active disbursement instrument – A valid and active bank account or disbursement instrument is configured on your account. If you haven’t added a bank account yet, go to Settings → Account info → Deposit methods in Seller Central to set one up
24-hour waiting period – At least 24 hours have passed since your last disbursement request.
Once all three conditions have been met, you’ll be all set! Requests that don’t meet all three conditions won’t be processed.
To request a disbursement, go to your Payments Dashboard in Seller Central, confirm your available balance in the Funds available column and then select Request payment.
For detailed instructions, go to How to request a disbursement using Disburse on Demand.
The Amazon Services team
Seller_y1oOV7IRdwzeB
Is anybody else Disburse on Demand not actually working? We could always use it beofre, now we're on DD+7 and I can't seem to actually withdraw the money that's there. The money that's on hold is on hold, but there's also a chunk that shows available for payout - but the button greyed out.
KJ_Amazon
Can you please share a Case ID so I can review those details?
Seller_17dvlOnYcvpi4
Hi,
Support ID: 12554312532
Settlement ID: 27032977502
Seller_dofKVLGUbf5xv
But why? Why do orders placed prior to DD+7 still need to go through the pipeline or reserve system? All of ours were delivered yesterday. The policy needs to be logical and transparent. After all, this is our money, and we should have clear visibility into where it is and why these processes are necessary.
Seller_dofKVLGUbf5xv
what we are raising is we have payments for orders placed 1-2 days before the policy kicked in, sitting in Standard orders/total balance., that we are unable to withdraw.
Seller_y1oOV7IRdwzeB
12563401472. I attached a screenshot to it. The screenshot shows €1604.12 which should be payable (in addition to €4151.51 which is deferred).
KJ_Amazon
Thank you for that Case ID @Seller_y1oOV7IRdwzeB.
I checked the screenshot and there is no money available to you in the Funds Available column.
Those funds contribute to what is scheduled to initiate later in May.
The move to DD+7 may cause a one-time cash flow impact and temporarily limit your ability to disburse funds on or around your migration date. This is because of the change to delivery confirmation before the reserve period begins. Expect reduced cash flow for first 7-20 days as transactions become subject to DD+7.
The 10-14 day transition period represents the temporary cash flow impact sellers experience when migrating to DD+7, as existing orders in the pipeline work through the new delivery-based reserve system. Disburse on Demand (DoD) becomes available about 10-14 days after DD+7 implementation.
KJ_Amazon
Thank you for those questions @Seller_dofKVLGUbf5xv @Seller_WjrU4WgXDBVrh and @Seller_nex6aLZ9HPynF
I have shared your questions with our partner teams and will follow up if I receive any information beyond what I have provided:
The move to DD+7 may cause a one-time cash flow impact and temporarily limit your ability to disburse funds on or around your migration date. This is because of the change to delivery confirmation before the reserve period begins. Expect reduced cash flow for the first 7-20 days as transactions become subject to DD+7.
The 10-14 day transition period represents the temporary cash flow impact sellers experience when migrating to DD+7, as existing orders in the pipeline work through the new delivery-based reserve system. Disburse on Demand (DoD) becomes available about 10-14 days after DD+7 implementation.
Seller_17dvlOnYcvpi4
Hi KJ Amazon
Really simple question.
Many of us have had disbursement payments that we actioned prior to DD+7 kicking in on the 5th May cancelled by Amazon.
The orders within that disbursement payment shows a 'Transaction status' as 'Released' (NOT Deferred).
When will those funds be available for withdrawal?
Seller_y1oOV7IRdwzeB
There is no money in the Funds Available column, but all those transactions were from before 5/5. I can run the transaction report for 2 statuses for this time period - deferred transactions shows the DD+7 amount, released transactions shows the €1600 amount. The report shows them as released transactions separate to the deferred ones, but there is no option to withdraw the money, as I already said.
KJ_Amazon
Hello @Seller_17dvlOnYcvpi4 Thanks for following up.
Disburse on Demand will again be available for you when your deferred funds begin to be released and your transition period has ended.
But we should have the means to Disburse on Demand the funds that are nothing to do with DD+7
Again....please put 'deferred transactions' to one side and read below....
I understand that you would like non-deferred funds to be available for disbursement, and I have shared your feedback and questions with our partner teams. However, that is not currently available.
Seller_171whtfaYxvhd
What is worries me the most, simply, we are going into bankruptcy if Amazon won't tried to reversed the situation currently happening to DD+7 policy. I find no reason this policy should have been triggered and causing all this issue we are all the sellers are facing right now
Seller_QHJyNkagGiCWP
Has anyone else noticed that although they are currently holding all our money there is also a reserve for returns and charge backs now held as well, I thought that was why the money is being held, but there is also a second hold.
Seller_bhWL5BpeMbOrS
We had an option to disburse yesterday after the button was greyed out for a week, but I have noticed this has been cancelled by Amazon again today. Anyone else have the same issue?
Seller_eIYKbn9rbJMRl
This may be the beginning of the end! As well as not able to access what we expect to access, all new transactions immediately go into Deferred, with nothing being able to be released from older transactions.
On top of this, Amazon actually withdrew money from our bank account to effectively top up the Deferred amount, as somewhere along the line they must have felt there was a shortfall in the amount
Make this make sense to me...please!
