DD+7 starts this week
Hi everyone,
Does anyone have experience with DD+7 on untracked items? We mostly use Amazon Buy Shipping for 1st and 2nd Class. It says 'estimated delivery date + 7 days'. So for 2nd class would this be roughly a 2 week wait for money to go into available funds or possibly a bit longer?
The only reason I'm asking is I've read some people have waited a number of weeks for it to be available. We're good for around 4 weeks wait before cashflow becomes a problem.
Cheers, Dan
DD+7 starts this week
Hi everyone,
Does anyone have experience with DD+7 on untracked items? We mostly use Amazon Buy Shipping for 1st and 2nd Class. It says 'estimated delivery date + 7 days'. So for 2nd class would this be roughly a 2 week wait for money to go into available funds or possibly a bit longer?
The only reason I'm asking is I've read some people have waited a number of weeks for it to be available. We're good for around 4 weeks wait before cashflow becomes a problem.
Cheers, Dan
173 replies
Seller_fj3M54GkuGQyT
Well another Thursday is here and we've still not moved over.
Seller_CB7MhnGuhjsDE
We have now received the message that this will start today for us here in Germany.
:(
Seller_x4e8JJsHAmw8S
EDIT we have two orders received today showing as deferred ' delivery date policy'
so thats it, we've on it now. :(
--
We received this email today. As far as we know we're not yet on DD+7 still. Even more confused...
Hello,
We’ve rolled out Disburse on Demand to sellers who have completed their migration to the standard reserve period of seven days after delivery date (DD+7). Because your account now meets the eligibility requirements, you can begin using this feature to withdraw funds daily from your available balance. Please find more details below on how to get started.
Disburse on Demand allows you to request a disbursement of your available balance, up to once every 24 hours, without waiting for your standard settlement cycle to complete. This gives you more control over your cash flow and faster access to your earnings.
To ensure that your disbursement request goes through smoothly, please ensure the following before submitting:
Positive available balance – Your account has a positive available balance at the time of the request.
Active disbursement instrument – A valid and active bank account or disbursement instrument is configured on your account. If you haven’t added a bank account yet, go to Settings → Account info → Deposit methods in Seller Central to set one up
24-hour waiting period – At least 24 hours have passed since your last disbursement request.
Once all three conditions have been met, you’ll be all set! Requests that don’t meet all three conditions won’t be processed.
To request a disbursement, go to your Payments Dashboard in Seller Central, confirm your available balance in the Funds available column and then select Request payment.
For detailed instructions, go to How to request a disbursement using Disburse on Demand.
The Amazon Services team
Seller_y1oOV7IRdwzeB
Is anybody else Disburse on Demand not actually working? We could always use it beofre, now we're on DD+7 and I can't seem to actually withdraw the money that's there. The money that's on hold is on hold, but there's also a chunk that shows available for payout - but the button greyed out.
KJ_Amazon
Hello @Seller_17dvlOnYcvpi4 Thanks for following up.
Disburse on Demand will again be available for you when your deferred funds begin to be released and your transition period has ended.
But we should have the means to Disburse on Demand the funds that are nothing to do with DD+7
Again....please put 'deferred transactions' to one side and read below....
I understand that you would like non-deferred funds to be available for disbursement, and I have shared your feedback and questions with our partner teams. However, that is not currently available.
Seller_17dvlOnYcvpi4
Hi
So just to confirm, the 'Standard orders' in my account (orders before DD+7 started) with a 'Transaction status' as 'Released' (No Deferred date) will follow the same payment release logic as the DD+7 policy?
Seller_y1oOV7IRdwzeB
My understanding is no they won't - it will be even longer. If you happened to have money any funds in your account, that money is locked in now until your first DD+7 is available. So anything up to 23 days (13 days plus the new 10-14)?! Honestly it's bloody disgusting. If we had been alerted to the new date, or the fact that any non withdrawn funds would be locked down we would clearly have taken it out. Honestly, Amazon still continue to stagger me after 15 years on here.
Seller_17dvlOnYcvpi4
Oh sugar, it just gets worse.
This is disgraceful behaviour from Amazon on treating long term sellers like us!
No notice from Amazon of DD+7 starting 5th May, No notice or reason on cancelling our disbursement prior to DD+7 starting, no support or real answers from Forum or Amazon support...
If a policy like DD+7 started on our accounts on the 5th May, how can orders prior to the start date be included? This makes no sense or logic.
KJ_Amazon
Hello @Seller_17dvlOnYcvpi4
When a seller is migrated to DD+7 during an open settlement cycle, all open orders within that settlement cycle that are not yet delivered become subject to the new reserve policy. This applies retroactively to orders that are not yet delivered, including those placed prior to the DD+7 migration date. These orders will be paid out as per the applicable policy + 7 days after delivery confirmation. Until then, these orders may still display as Standard Orders but not be available to disburse.
Seller_171whtfaYxvhd
What is worries me the most, simply, we are going into bankruptcy if Amazon won't tried to reversed the situation currently happening to DD+7 policy. I find no reason this policy should have been triggered and causing all this issue we are all the sellers are facing right now
Seller_QHJyNkagGiCWP
Has anyone else noticed that although they are currently holding all our money there is also a reserve for returns and charge backs now held as well, I thought that was why the money is being held, but there is also a second hold.
Seller_bhWL5BpeMbOrS
We had an option to disburse yesterday after the button was greyed out for a week, but I have noticed this has been cancelled by Amazon again today. Anyone else have the same issue?
Seller_eIYKbn9rbJMRl
This may be the beginning of the end! As well as not able to access what we expect to access, all new transactions immediately go into Deferred, with nothing being able to be released from older transactions.
On top of this, Amazon actually withdrew money from our bank account to effectively top up the Deferred amount, as somewhere along the line they must have felt there was a shortfall in the amount
Make this make sense to me...please!
Seller_WjrU4WgXDBVrh
I have been able to disburse for several days but this option has disappeared again although there are funds available. I have opened a case
