My account has been suspended due to inactivity
Hello, my account has been suspended due to inactivity. We uploaded our business license and ID photos on the "Seller Identity" page on November 27th, but they have been showing as "under review" for the past week. Our new product inventory is already being reserved and processed in the Amazon warehouse. Due to the delayed account review, we have incurred huge economic losses and inventory costs. At the same time, the inventory cannot be sold during the Black Friday period. Could you please help us review it as soon as possible and contact the identity verification team?
1 reply
Seller_kIukTwdhvntAp
"Could you please help us review it as soon as possible and contact the identity verification team?"
First, this is a FORUM and not Amazon so only other sellers are normally here to see questions and cries for help. The occasional MOD does stop by to monitor things and maybe one will see this.
If you have opened any cases provide a number so any MOD that happens to drop by can look it over to see if they can help.
Without a case number in the posts it wastes time for everyone. They have to ask for it and then wait for a reply from the poster and then the poster has to wait again for the MOD to find the case, and then more waiting.…
"they have been showing as "under review" for the past week."
EVERYTHING is backed up due to all the suspensions for people that simply can't be bothered to read any rules as well as other changes that they have made regarding ‘generic’ product rules.
Amazon time is not anything close to what the rest of the world recognizes as a time frame. That (insert a number) of hours used so often by Amazon can be anywhere from three days to three weeks or even longer.
Honestly if anything less than two to three weeks is 'too long' you are going to have a very stressful AND disappointing time on Amazon.
They are well known for making a snail look fast.
