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SFP Offers and all offers not showing any Buy Box options,

by Seller_s3YzLfkQHSyU2

hi, We have all privat label listings, and none of our listigns are showing in the buybox and seller support not helping, we are on SFP and no issues with account health.

Thanks

Tags: Buy Box, Listings
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Seller_7VbclcPFFRTnc
In reply to: Seller_s3YzLfkQHSyU2’s post

Have you increased your prices ?
Downgraded to individual selling plan ?
Whats your ODR and LDR % ?

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Seller_7VbclcPFFRTnc
In reply to: Seller_s3YzLfkQHSyU2’s post

https://sellercentral.amazon.co.uk/gp/help/G200418100

Use that page to enter an asin in the BB eligibility checker

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Seller_hLHls2hV7bS8p
In reply to: Seller_s3YzLfkQHSyU2’s post

This seems to have happened to us as well, only SFP affected, FBA Buy Boxes seem to still be there. Happened this morning and already had an impact on sales and of course ads as we’ve lost eligibility on nearly all ads.

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Seller_rUtbbwWBThGjO
In reply to: Seller_s3YzLfkQHSyU2’s post

this has happened to us as well. We have lost buybox in our own private label listing. no change in account metrics. It happened to few of our SFP listing.

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Seller_TbQetBOs3jS0o
In reply to: Seller_s3YzLfkQHSyU2’s post

Hi this happened to us as well…

seems not only me, quite a few sellers has the same issue

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Seller_X8NjE9i7rDMOX
In reply to: Seller_s3YzLfkQHSyU2’s post

Hi, this has happened to us today as well, please update if anyone hears anything back from Amazon regarding this issue

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Seller_hLHls2hV7bS8p
In reply to: Seller_s3YzLfkQHSyU2’s post

Yeah I’ve opened a case

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Seller_7VbclcPFFRTnc
In reply to: Seller_s3YzLfkQHSyU2’s post

is it just SFP that you’ve all lost the BB for ?
have you tried migrating an asin over to another standard FBM shipping template to see if it comes back
therefore noting its an SFP issue rather than account issue

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Seller_X8NjE9i7rDMOX
In reply to: Seller_s3YzLfkQHSyU2’s post

Can you please confirm if you all use Royal Mail, I wonder if it’s to do with the carriers you use

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Seller_yGFP9vQJKe1zg
In reply to: Seller_s3YzLfkQHSyU2’s post

Same for us too. We use Royal Mail if that makes any difference.

This is for all our FBM listings.

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