New tracking labels show "delivered"?

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Seller_4hYgD5o54D74Y

New tracking labels show "delivered"?

I’m having an issue with tracking numbers on all of the orders I sent out today. It looks like USPS is recycling tracking numbers, so when my customers track their packages, it shows as "delivered" to a random city from a few weeks ago.

I purchase my shipping through Amazon Shipping, and the tracking info looks correct within the order page. However, when I track it directly on the USPS website, it shows as already delivered. Already had a customer ask if I entered the tracking correctly.

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26 replies
Tags:Direct Shipping, Seller fulfilled, Shipping, USPS
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KJ_Amazon
Most helpful replyThis reply was marked most helpful by the original poster.

@Seller_4hYgD5o54D74Y @Seller_JJHOfEe40bWyj and all other sellers reporting an issue with tracking for USPS shipping labels: thank you for sharing this issue with the forums.

I have shared your reports and cases with the Buy Shipping, Veeqo and other partner teams, and they are investigating the issue. I will post updates from those teams as they become available.

There are several active forum threads on this topic. To help keep the discussion organized, please post any new questions in the thread: USPS recycling and reusing tracking numbers. Thank you.

KJ_Amazon

20
26 replies
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Seller_UAZKffA7vpwUC
50
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Seller_mP8cPFNXOoySV

We are experiencing the same. Essentially all orders shipped on Monday, 2-24-2025 via USPS Ground Advantage (<1lb) using Amazon Shipping Services reflect a 'recycled' Amazon assigned USPS trackingID. These 'recycled' USPS tracking IDs reflect within USPS tracking system as packages shipped/delivered in December 2024.

We have 56 of 67 orders from yesterday's shipping (Monday, 2-24-2025) experiencing this - i.e. Amazon provided USPS trackingID assigned through Amazon Buy Shipping Services displaying 'recycled' tracking information from December 2024 within USPS.

Moderator attention/input would be greatly appreciated.

@Nano_Amazon

@Dominic_Amazon

@Cade_Amazon

@Jameson_Amazon

@Manny_Amazon

@Micah_Amazon

@Danny_Amazon

@Cooper_Amazon

40
user profile
KJ_Amazon

Hello Sellers. Thank you for reporting this issue with "used" tracking numbers being issued for your shipments.

I shared this and related threads for review. IT help if you could share any Support Case IDs you have filed with specific order/tracking details, as well as if you have seen this for any carrier besides USPS.

KJ_Amazon

20
user profile
KJ_Amazon
Most helpful replyThis reply was marked most helpful by the original poster.

@Seller_4hYgD5o54D74Y @Seller_JJHOfEe40bWyj and all other sellers reporting an issue with tracking for USPS shipping labels: thank you for sharing this issue with the forums.

I have shared your reports and cases with the Buy Shipping, Veeqo and other partner teams, and they are investigating the issue. I will post updates from those teams as they become available.

There are several active forum threads on this topic. To help keep the discussion organized, please post any new questions in the thread: USPS recycling and reusing tracking numbers. Thank you.

KJ_Amazon

20
user profile
Seller_4HsL3GZbyDLea

Omg, it's not just me! Yeah...

40
user profile
Seller_aIDIyNeauH990

me too today, and seller help is non existent. They are not smart enuf to even understand the issue. Tracking says the item was delivered on the 10th of February. The buyer didn’t even purchase the item until the 24th. But they want me to send a refund?

And since my business is so small I can justify spending an extra $40 per month, I cannot even talk to a real human. Amazon should be ashamed.

50
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Seller_SJRMV3s4mNrFA

Funny thing is this is NOT happening when you use other shipping program. Shipstation, Ebay or USPS directly. I checked them and they seem accurate.

40
user profile
KJ_Amazon

@Seller_gatjkdfPmzT4O @Seller_mP8cPFNXOoySV and all other sellers asking about this issue:

News and Announcements: USPS issue with invalid or used shipping labels

A post about the USPS tracking number issue has been added to the News and Announcement category. Please review that information, and add any of your questions or comments. We will share your feedback with our partner teams, and post replies or updates as needed.

KJ_Amazon

30
user profile
Seller_KcEtz9Bkb8qhY

Yep, its happening... Somehow we are getting USPS bought labels, morph into UPS or something else.. showing delivered! but marked against metrics..

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