I previously had access to a brand that is no longer visible in my Brand Registry account.
Dear Amazon Team,
Recently, I noticed that a brand which I previously had access to is no longer appearing in my Brand Registry account. I have double-checked all details and permissions, but unfortunately, I am unable to resolve this matter on my own.
This brand is crucial for our business operations on Amazon, and its absence is causing some concern.
If there are any updates or new policies affecting Brand Registry accounts that I may have missed.
Steps I can take to restore access to this brand within my account.
Your guidance and support in resolving this issue would be greatly appreciated.
Thank you for your time and assistance.
Best regards,
4 replies
JiAlex_Amazon
@Seller_9ZWbbSaDK94oC
I reviewed your post and would like to help. For situations like this, I recommend contacting Support through the Brand Registry portal, as they can best address your concern. If you've already created a case, please share the case number so I can investigate and assist you further.
-JiAlex
