Problem with Seller Account

Countries

Read only
Australia
Belgium
Brazil
Canada
Egypt
France
Germany
India
Italy
Japan
Mexico
Netherlands
Poland
Saudi Arabia
Singapore
Spain
Sweden
Turkey
United Arab Emirates
United Kingdom
United States
United States
imgSign in
Country changed
user profile
Seller_DwMhHrWxzCUWx

Problem with Seller Account

Hello. I'm a new seller. I provided all the documents. I have no problems with identification. But the function of adding products or new listing does not work. I contacted support a few days ago, but the problem is not resolved. The message says it's for 90 minutes, but it's not. The function doesn't work at all:

"Problem with your Seller Account

Hello from Amazon. We're working on setting up your account and aren't ready to accept your new listings yet. Please try to add your products again in 90 minutes."

img
35 views
4 replies
Tags:Account Health, Seller Support
00
Reply
4 replies
user profile
CR_Amazon

@Seller_DwMhHrWxzCUWx

Hello there, my name is CR and I wanted to hop in here to see if you still needed some support here or if you were still experiencing the above when trying to list your product?

I will hang tight here for your response.

CR_Amazon

00
user profile
CR_Amazon

@Seller_DwMhHrWxzCUWx

Hi again, CR back here.

I had a chance to peek into your account really quick and see that you do have active listings up and available for sale on Amazon.com. I think you should be all set here, but please do let me know if that is not the case.

I hope you have a great week ahead!

CR_Amazon

00
Follow this discussion to be notified of new activity