Account Verification Rejected in Error – No Way to Resubmit
I am a compliant seller who submitted all the required company and personal identification documents accurately and truthfully. Despite providing genuine and up-to-date documents, my account verification was rejected by Amazon with no clear explanation or justification. This outcome is perplexing and unjust.
This rejection is clearly an error on Amazon's part, likely due to a misjudgment or a flaw in the verification system. All the documents I provided are authentic and verifiable, and I have not engaged in any fraudulent or deceptive activity. There is no valid reason for Amazon to deny my verification, which leads me to conclude that this decision was made in error.
To make matters worse, the system provides no channel for me to address this issue. There is currently no option to resubmit my documents or appeal the decision through Seller Central. I am effectively left with no recourse to correct Amazon's error, which is extremely frustrating and unfair. It is unacceptable that a seller who did everything right is being penalized due to a platform oversight, with no way to remedy the situation.
I have fulfilled all my obligations as a seller and cooperated fully with Amazon's verification process. I submitted every document and piece of information that was requested, exactly as instructed. I remain ready to provide any additional information or clarification to prove my legitimacy. However, Amazon's current process has shut me out with no path forward, despite my complete compliance and transparency.
I am formally requesting that Amazon urgently resolve this situation. Specifically, Amazon should do one of the following:
Allow me to resubmit my verification documents through a proper channel.
Forward my case to the appropriate verification team for a thorough manual review.
This is a clear oversight that Amazon needs to correct immediately. As a genuine seller who has acted in good faith, I should not be left in limbo due to a procedural error. I urge Amazon to take responsibility and address this promptly so that I can proceed with my business.
Account Verification Rejected in Error – No Way to Resubmit
I am a compliant seller who submitted all the required company and personal identification documents accurately and truthfully. Despite providing genuine and up-to-date documents, my account verification was rejected by Amazon with no clear explanation or justification. This outcome is perplexing and unjust.
This rejection is clearly an error on Amazon's part, likely due to a misjudgment or a flaw in the verification system. All the documents I provided are authentic and verifiable, and I have not engaged in any fraudulent or deceptive activity. There is no valid reason for Amazon to deny my verification, which leads me to conclude that this decision was made in error.
To make matters worse, the system provides no channel for me to address this issue. There is currently no option to resubmit my documents or appeal the decision through Seller Central. I am effectively left with no recourse to correct Amazon's error, which is extremely frustrating and unfair. It is unacceptable that a seller who did everything right is being penalized due to a platform oversight, with no way to remedy the situation.
I have fulfilled all my obligations as a seller and cooperated fully with Amazon's verification process. I submitted every document and piece of information that was requested, exactly as instructed. I remain ready to provide any additional information or clarification to prove my legitimacy. However, Amazon's current process has shut me out with no path forward, despite my complete compliance and transparency.
I am formally requesting that Amazon urgently resolve this situation. Specifically, Amazon should do one of the following:
Allow me to resubmit my verification documents through a proper channel.
Forward my case to the appropriate verification team for a thorough manual review.
This is a clear oversight that Amazon needs to correct immediately. As a genuine seller who has acted in good faith, I should not be left in limbo due to a procedural error. I urge Amazon to take responsibility and address this promptly so that I can proceed with my business.
10 replies
Seller_ZVAz3d5lZuGid
No-one from Amazon itself will see your post. You need to open a case with Seller Support, then tag in some forum mods quoting your case ID, and hope that one of them will look into your case.
Seller_bADRgHejiBQ32
@Amazon Moderator
This case involves a system-level misjudgment of a compliant seller’s verification documents.
Please escalate to the appropriate internal team for review (Verification/Captive/MyRisk).
Seller_bADRgHejiBQ32
@Indy_Amazon
This case involves a system-level misjudgment of a compliant seller’s verification documents.
Please escalate to the appropriate internal team for review (Verification/Captive/MyRisk)
Seller_jAmJfKObl7sW5
I completely agree with you, I myself are going through this, all correct documentation provided and substantial funds being witheld (£21K). It is having a profound effect on my business and my mental health. I feel so aggrieved.
Seller_z6J1VBEAgeLQg
We're also having the same problem. We have been on Amazon platform for a good 8 to 9 years and we had submitted all person and business documentations yet our account has been deactivated for almost a year now.
