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    Seller_iZmBXOy62jPBI

    Flat File Bulk Listing

    Has anybody succeeded with the new flat files.

    I ahve been using them for over 4 years with no problems but find using the new ones, every single upload tghere is an issue.

    Any answers anyone please?!

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    Seller_iZmBXOy62jPBI

    Flat File Bulk Listing

    Has anybody succeeded with the new flat files.

    I ahve been using them for over 4 years with no problems but find using the new ones, every single upload tghere is an issue.

    Any answers anyone please?!

    10
    25 views
    6 replies
    Reply
    6 replies
    user profile
    Seller_ZjZ4slOF0jHpk
    In reply to: Seller_iZmBXOy62jPBI’s post

    What's the specific issue?

    I don't use them much - too complicated for certain updates - but there are often many fields (depending on your categories) that are hidden in the sheet and you have to hunt them down and unhide the columns. Including fields that can be 'required', which makes no sense. Or makes 'Amazon sense'.

    00
    user profile
    Manny_Amazon
    In reply to: Seller_iZmBXOy62jPBI’s post

    Hello @Seller_iZmBXOy62jPBI,

    What issues are you facing with the new flat files?

    I'd recommend that you create a case with Seller Support for further troubleshooting. If your case resolves and you have any follow up questions, please share the case ID with me here, and I'll review to see what options exist for escalation.

    Regards,

    - Manny

    00
    user profile
    Seller_jrlvUXmrIWpxT
    In reply to: Manny_Amazon’s post

    @Seller_iZmBXOy62jPBIwe have also never had issues regarding bulk flat file submissions up until the last 2-3 months. Our flat files get stuck in ''in queue'' status indefinitely.

    @Manny_Amazonwe have been experiencing the same issues across our US/CA marketplace (case ID 20278936171) and we have been attempting to resolve the issue since the 12 May 2026.

    00
    user profile
    TaylorR_Amazon
    In reply to: Seller_jrlvUXmrIWpxT’s post

    Hello @Seller_jrlvUXmrIWpxT, I see that the team is currently investigating. Keep us updated!

    00
    user profile
    Seller_jrlvUXmrIWpxT
    In reply to: TaylorR_Amazon’s post

    HI @tTaylorR_Amazon, do you know when we could expect the issue to be resolved? Understandably, It has taken almost a month for the issue to be resolved and this issue is hindering stock feed updates, variation edits/optimisations, bulk listing updates, new listing creation, and more. Thank you very much for getting in touch with us!

    00
    user profile
    Kai_Amazon
    In reply to: Seller_jrlvUXmrIWpxT’s post

    Hi @Seller_jrlvUXmrIWpxT,

    Thank you for reaching out to us. I've reviewed this case and followed up internally. Our investigation team is currently reviewing this issue, and they will contact you directly once the review is complete.

    Thank you for your patience.

    Best,

    Kai

    00
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    Seller_iZmBXOy62jPBI

    Flat File Bulk Listing

    Has anybody succeeded with the new flat files.

    I ahve been using them for over 4 years with no problems but find using the new ones, every single upload tghere is an issue.

    Any answers anyone please?!

    25 views
    6 replies
    10
    Reply
    user profile
    Seller_iZmBXOy62jPBI

    Flat File Bulk Listing

    Has anybody succeeded with the new flat files.

    I ahve been using them for over 4 years with no problems but find using the new ones, every single upload tghere is an issue.

    Any answers anyone please?!

    10
    25 views
    6 replies
    Reply
    user profile

    Flat File Bulk Listing

    by Seller_iZmBXOy62jPBI

    Has anybody succeeded with the new flat files.

    I ahve been using them for over 4 years with no problems but find using the new ones, every single upload tghere is an issue.

    Any answers anyone please?!

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    Seller_ZjZ4slOF0jHpk
    In reply to: Seller_iZmBXOy62jPBI’s post

    What's the specific issue?

    I don't use them much - too complicated for certain updates - but there are often many fields (depending on your categories) that are hidden in the sheet and you have to hunt them down and unhide the columns. Including fields that can be 'required', which makes no sense. Or makes 'Amazon sense'.

    00
    user profile
    Manny_Amazon
    In reply to: Seller_iZmBXOy62jPBI’s post

    Hello @Seller_iZmBXOy62jPBI,

    What issues are you facing with the new flat files?

    I'd recommend that you create a case with Seller Support for further troubleshooting. If your case resolves and you have any follow up questions, please share the case ID with me here, and I'll review to see what options exist for escalation.

    Regards,

    - Manny

    00
    user profile
    Seller_jrlvUXmrIWpxT
    In reply to: Manny_Amazon’s post

    @Seller_iZmBXOy62jPBIwe have also never had issues regarding bulk flat file submissions up until the last 2-3 months. Our flat files get stuck in ''in queue'' status indefinitely.

    @Manny_Amazonwe have been experiencing the same issues across our US/CA marketplace (case ID 20278936171) and we have been attempting to resolve the issue since the 12 May 2026.

    00
    user profile
    TaylorR_Amazon
    In reply to: Seller_jrlvUXmrIWpxT’s post

    Hello @Seller_jrlvUXmrIWpxT, I see that the team is currently investigating. Keep us updated!

    00
    user profile
    Seller_jrlvUXmrIWpxT
    In reply to: TaylorR_Amazon’s post

    HI @tTaylorR_Amazon, do you know when we could expect the issue to be resolved? Understandably, It has taken almost a month for the issue to be resolved and this issue is hindering stock feed updates, variation edits/optimisations, bulk listing updates, new listing creation, and more. Thank you very much for getting in touch with us!

    00
    user profile
    Kai_Amazon
    In reply to: Seller_jrlvUXmrIWpxT’s post

    Hi @Seller_jrlvUXmrIWpxT,

    Thank you for reaching out to us. I've reviewed this case and followed up internally. Our investigation team is currently reviewing this issue, and they will contact you directly once the review is complete.

    Thank you for your patience.

    Best,

    Kai

    00
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    user profile
    Seller_ZjZ4slOF0jHpk
    In reply to: Seller_iZmBXOy62jPBI’s post

    What's the specific issue?

    I don't use them much - too complicated for certain updates - but there are often many fields (depending on your categories) that are hidden in the sheet and you have to hunt them down and unhide the columns. Including fields that can be 'required', which makes no sense. Or makes 'Amazon sense'.

    00
    user profile
    Seller_ZjZ4slOF0jHpk
    In reply to: Seller_iZmBXOy62jPBI’s post

    What's the specific issue?

    I don't use them much - too complicated for certain updates - but there are often many fields (depending on your categories) that are hidden in the sheet and you have to hunt them down and unhide the columns. Including fields that can be 'required', which makes no sense. Or makes 'Amazon sense'.

    00
    Reply
    user profile
    Manny_Amazon
    In reply to: Seller_iZmBXOy62jPBI’s post

    Hello @Seller_iZmBXOy62jPBI,

    What issues are you facing with the new flat files?

    I'd recommend that you create a case with Seller Support for further troubleshooting. If your case resolves and you have any follow up questions, please share the case ID with me here, and I'll review to see what options exist for escalation.

    Regards,

    - Manny

    00
    user profile
    Manny_Amazon
    In reply to: Seller_iZmBXOy62jPBI’s post

    Hello @Seller_iZmBXOy62jPBI,

    What issues are you facing with the new flat files?

    I'd recommend that you create a case with Seller Support for further troubleshooting. If your case resolves and you have any follow up questions, please share the case ID with me here, and I'll review to see what options exist for escalation.

    Regards,

    - Manny

    00
    Reply
    user profile
    Seller_jrlvUXmrIWpxT
    In reply to: Manny_Amazon’s post

    @Seller_iZmBXOy62jPBIwe have also never had issues regarding bulk flat file submissions up until the last 2-3 months. Our flat files get stuck in ''in queue'' status indefinitely.

    @Manny_Amazonwe have been experiencing the same issues across our US/CA marketplace (case ID 20278936171) and we have been attempting to resolve the issue since the 12 May 2026.

    00
    user profile
    Seller_jrlvUXmrIWpxT
    In reply to: Manny_Amazon’s post

    @Seller_iZmBXOy62jPBIwe have also never had issues regarding bulk flat file submissions up until the last 2-3 months. Our flat files get stuck in ''in queue'' status indefinitely.

    @Manny_Amazonwe have been experiencing the same issues across our US/CA marketplace (case ID 20278936171) and we have been attempting to resolve the issue since the 12 May 2026.

    00
    Reply
    user profile
    TaylorR_Amazon
    In reply to: Seller_jrlvUXmrIWpxT’s post

    Hello @Seller_jrlvUXmrIWpxT, I see that the team is currently investigating. Keep us updated!

    00
    user profile
    TaylorR_Amazon
    In reply to: Seller_jrlvUXmrIWpxT’s post

    Hello @Seller_jrlvUXmrIWpxT, I see that the team is currently investigating. Keep us updated!

    00
    Reply
    user profile
    Seller_jrlvUXmrIWpxT
    In reply to: TaylorR_Amazon’s post

    HI @tTaylorR_Amazon, do you know when we could expect the issue to be resolved? Understandably, It has taken almost a month for the issue to be resolved and this issue is hindering stock feed updates, variation edits/optimisations, bulk listing updates, new listing creation, and more. Thank you very much for getting in touch with us!

    00
    user profile
    Seller_jrlvUXmrIWpxT
    In reply to: TaylorR_Amazon’s post

    HI @tTaylorR_Amazon, do you know when we could expect the issue to be resolved? Understandably, It has taken almost a month for the issue to be resolved and this issue is hindering stock feed updates, variation edits/optimisations, bulk listing updates, new listing creation, and more. Thank you very much for getting in touch with us!

    00
    Reply
    user profile
    Kai_Amazon
    In reply to: Seller_jrlvUXmrIWpxT’s post

    Hi @Seller_jrlvUXmrIWpxT,

    Thank you for reaching out to us. I've reviewed this case and followed up internally. Our investigation team is currently reviewing this issue, and they will contact you directly once the review is complete.

    Thank you for your patience.

    Best,

    Kai

    00
    user profile
    Kai_Amazon
    In reply to: Seller_jrlvUXmrIWpxT’s post

    Hi @Seller_jrlvUXmrIWpxT,

    Thank you for reaching out to us. I've reviewed this case and followed up internally. Our investigation team is currently reviewing this issue, and they will contact you directly once the review is complete.

    Thank you for your patience.

    Best,

    Kai

    00
    Reply
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