Oversold FBM
Hello,
It appears Amazon oversold an FBM line. I had twelve copies of an old title that sold out in about 30 mins, however I received 13 orders for this title, so I had to cancel one, now with negative feedback.
Is it possible for Amazon to oversell on FBM inventory? Is there anything I can do about the negative feedback?
Oversold FBM
Hello,
It appears Amazon oversold an FBM line. I had twelve copies of an old title that sold out in about 30 mins, however I received 13 orders for this title, so I had to cancel one, now with negative feedback.
Is it possible for Amazon to oversell on FBM inventory? Is there anything I can do about the negative feedback?
3 replies
Seller_d8YGbIjNqwFxn
I have seen it myself very occasionally. Normally for a very fast selling item like yours that sells really quickly.
The issue is an Amazon issue and they should remove the feedback. Proving they oversold and not you will be an uphill battle though.
Christine_Amazon
Hello @Seller_5Mq3s02Onc4iS
I am Christine from Amazon Forums.
I just came across your post and I would like to know if you can share the case ID with our Seller Support team.
If you have not contacted them yet, I would like to invite you to reach them at the link below.
Regards,
Christine 🌸
