Seller Central Account is inactive and I can't reactivate it
Hello, our account was disabled for inactivity. Our last login was a few months ago and we haven't sold anything yet. Upon Login we get the following error: "You have attempted to access a store that is currently inactive. To reactivate your store, you may be required to add a new credit card and verify your identity. Please be advised that it may take a few minutes for your store to be reactivated." It prompts me to update the credit card information which I did, however, the account remains inactive. When I try to access Amazon support directly I get the same error message.
Would someone from the Amazon Seller Central Support team please help us?
3 replies
Seller_8CqJBdXFhtymb
Hey,
I am also facing the same issue, it just goes in loop. Did you end up re-activating your account? Thanks!
Nano_Amazon
Hello @Seller_iMmKDxyIAQk6F
Thanks for reaching out to Amazon Forums. I've reviewed your account and can confirm it's currently active and functioning normally. It appears the inactivity issue has been resolved since your initial report.
If you encounter any other issues, feel free to let us know.
Kind regards,
Nano
