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Read onlyOur Account Health Rating score is 208 and has been so ever since this metric came into force. Our Customer Service Performance is 0% A to Z's, 0% chargebacks, 0.57% negative feedback (1 out of 174 orders in 60 days). Delivery Performance: 0% late dispatch, 0% cancellation, 100% valid tracking.
Our figure of 208 has never changed in over a year. Does anybody know what more we can do to reach the 250 figure please?
Sell more. You get 4 points for every 200 orders in the last six months. The baseline score is 200, so presumably you have between 400 and 599 orders in the last 6 months.
(incidentally, is there some significance about 250?)
I think there is a minimum target of at least 2600 sales in the last 6 month period to qualify.
If you are a "small" seller then this is not a goal.
My personal view is that this rewards sellers who turn over many, many sales. "Widget Sellers" (as in those who have popular products bought frequently unlike me!) are, probably, the biggest part of Amazon's business. Which is fine.
As long as your account is healthy? Move along. There will be more hoops coming!
Although you may not see them coming...