Issue updating description and bullet points
I updated these but i hasn't shown on the listing.
I contacted seller support and they sent me this, but i dont understand what they mean as i did update it via manage inventry?? please see what support said below..
"For Description, Bullet points and speacial_feature,
I have checked and found that your requested attributes has been accepted in our internal tool, however you need to follow the process of updating the listing via Feeds or Manage Inventory.?
5 replies
Seller_zKEt2RiaID5EU
Hello, Updates can take up to 24 hours to show; how long ago did you make the changes?
Angie_Amazon
Hello @Seller_vl7RlCTKP6Iiw,
I'm Angie, part of the UK forum community. It's a pleasure to greet you.
By Feeds they meant for the update made via flat file/spreadsheet and by Manage Inventory, they meant the manual updates made from the inventory page > edit listing tap.
If the updates are still not reflecting, I recommend you to make them via flat file. To do this, go to Seller Central > Catalogue > Add Products via Upload > Download spreadsheet. Choose the file for variations.
Make sure to include all the important information of your products + the updates you want reflected on the detail page, and then upload the file back to seller central.
For more information on how to do this, have a look into the following help page:
Create variations using product templates
Best regards,
Angie 🪴
