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Seller_mbcOBTiRGR9j7

Can I reply to product review as seller?

Can I reply to a product review as a seller? Any help will be much appreciated. I need to correct some comments from the customer which is incorrect. I click on the relevant comment on amazon customer page, and click comment again, i go into my customer account, can’t change my name to seller name.

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Tags:Customer, Product reviews
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Seller_NoLYurmb006tq

No you can’t nor can any family member etc. You can post a public reply if the feedback has been left for an item you posted though through the feedback section

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Seller_f5cnodyVjLD4S

Yes, but it will show as whatever your buyer account name is, when commenting.

Answers to Questions about Product Reviews

Can I respond to a review?

You can add a comment to a review by clicking the Comment button below the review. Note one or more purchase history is required.

Can you give me the email address of reviewers so I can contact them directly?

No. Amazon never shares private buyer information. If you want to respond to a review, you can post a comment on it.

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Seller_mbcOBTiRGR9j7

Can I reply to product review as seller?

Can I reply to a product review as a seller? Any help will be much appreciated. I need to correct some comments from the customer which is incorrect. I click on the relevant comment on amazon customer page, and click comment again, i go into my customer account, can’t change my name to seller name.

219 views
6 replies
Tags:Customer, Product reviews
00
Reply
user profile

Can I reply to product review as seller?

by Seller_mbcOBTiRGR9j7

Can I reply to a product review as a seller? Any help will be much appreciated. I need to correct some comments from the customer which is incorrect. I click on the relevant comment on amazon customer page, and click comment again, i go into my customer account, can’t change my name to seller name.

Tags:Customer, Product reviews
00
219 views
6 replies
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Seller_NoLYurmb006tq

No you can’t nor can any family member etc. You can post a public reply if the feedback has been left for an item you posted though through the feedback section

00
user profile
Seller_f5cnodyVjLD4S

Yes, but it will show as whatever your buyer account name is, when commenting.

Answers to Questions about Product Reviews

Can I respond to a review?

You can add a comment to a review by clicking the Comment button below the review. Note one or more purchase history is required.

Can you give me the email address of reviewers so I can contact them directly?

No. Amazon never shares private buyer information. If you want to respond to a review, you can post a comment on it.

10
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user profile
Seller_NoLYurmb006tq

No you can’t nor can any family member etc. You can post a public reply if the feedback has been left for an item you posted though through the feedback section

00
user profile
Seller_NoLYurmb006tq

No you can’t nor can any family member etc. You can post a public reply if the feedback has been left for an item you posted though through the feedback section

00
Reply
user profile
Seller_f5cnodyVjLD4S

Yes, but it will show as whatever your buyer account name is, when commenting.

Answers to Questions about Product Reviews

Can I respond to a review?

You can add a comment to a review by clicking the Comment button below the review. Note one or more purchase history is required.

Can you give me the email address of reviewers so I can contact them directly?

No. Amazon never shares private buyer information. If you want to respond to a review, you can post a comment on it.

10
user profile
Seller_f5cnodyVjLD4S

Yes, but it will show as whatever your buyer account name is, when commenting.

Answers to Questions about Product Reviews

Can I respond to a review?

You can add a comment to a review by clicking the Comment button below the review. Note one or more purchase history is required.

Can you give me the email address of reviewers so I can contact them directly?

No. Amazon never shares private buyer information. If you want to respond to a review, you can post a comment on it.

10
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