Cost of Adverts
Hello, I have been charged for 15th Dec - 29th Dec £604.80 and again on this months open statement 29th Dec - OPEN another £445.66 which has now put our balance at -£360 is that right? It was our understanding that we got charged for once per month. The way we look at it is we get two payouts per month, one is with cost of adverts the other is without. We have had a very busy few days and that has just wiped us out. Please advise.
Thanks.
Cost of Adverts
Hello, I have been charged for 15th Dec - 29th Dec £604.80 and again on this months open statement 29th Dec - OPEN another £445.66 which has now put our balance at -£360 is that right? It was our understanding that we got charged for once per month. The way we look at it is we get two payouts per month, one is with cost of adverts the other is without. We have had a very busy few days and that has just wiped us out. Please advise.
Thanks.
5 replies
Seller_76AUwmqvSyRIM
In my experience, I get charged when my balance reaches £600 and again if the month anniversary date has not been reached. In my case, it is the 2nd of the month. I then get charged whatever the balance is at the month anniversary.
So Amazon does not like me owing them more than £600. Other sellers with bigger budgets are likely to have higher maximums.
Ads are charged separately to other fees.
Yujiro_Amazon
Hello @Seller_mCCPRnF73vrvS,
Thank you for reaching out about the advertising charges.
The best course of action would be to contact Selling Partner Support for dedicated assistance with your account's billing details.
Best regards,
Yujiro
