Orders not showing up in seller central or the app
I have received an email that I have an order
I go into Seller central to ship . Does not show up.
Refresh window . No show
Check the dates and filters. Still no show .
Crtl + F5 . No show
Reboot computer. Nothing doing
I get my business phone out.
I see Seller central App sent a notification of the order.
I open the App no order. Check the filters everything is good. But order is not showing up.
Anyone else having this issue ?
Xander_Amazon
Update: teams have been made aware. @Glenn_Amazon, @KJ_Amazon and I are working on this.
169 replies
Seller_4RRTjOpWG0qkj
The way Amazon is glitching, not surprising 
Hope my comment against Amazon’s performance or my emoticon don’t contradict the new guidelines. If I’m suspended for 1-30 days, that may be the casue
Seller_Lxv57WhcjmRJQ
Same here, we’ve received multiple emails of orders, but none of them show up on our seller page. Also we purchased shipping this morning for 8 orders, but they still are showing as unshipped. So hopefully they will fix this soon!
Seller_tvUnTMOounkGW
Probably related to this.
Seems that no orders are updating.
https://sellercentral.amazon.com/forums/t/orders-shipped-but-stil-showing-unshipped/1282127
Seller_tW0Nl3fTaQijr
I was just on the phone with seller central for an hour with this issue. They were acting like I didn’t know how to ship my orders and wanted me to manually confirm all of them. When I got transferred to the third person things started moving, but not everything is showing shipped yet. I also have a ton of orders in pending.
Seller_EkbLZUYSpmJEy
There have been reports of some areas having issues with the system updating when a shipping label is purchased and/or entered. With your mention of an issue on just seeing an order that should be there, we speculate that an update and/or change is occurring through out the system and some areas are effected as their area node is propagated with the update and/or change.
We have not experienced either issue (yet) so it has either passed us or is on the way. (?)
Seller_9oQVYyn6LnWNh
My order from earlier that . Did not get marked as shipped. Is now showing shipped.
I have received a total of 5 orders. Via email
I now have 2 of them showing in the system as unshipped
1 showing pending
An 2 invisible
Looks like things are stabilizing
Xander_Amazon
Hey folks - Just now seeing this, I’ll share it with the team. If you see other threads pop up on this issue, help me and link them here that way I can keep track and give an update.
Thanks for your partnership!
Respectfully,
Xander
Seller_3N7yVnTXPzLkL
Although things are not working as intended, nothing may be broken.
The entire back end of this system is made of queued transactions. Each order is multiple transactions to the system, and the processing of any transaction may be delayed without data loss.
Often system maintenance or upgrades or partial outages will delay some activities for some or all users, when the issue causing the delay is cleared, the transaction will complete.
