Variation Listing Issue: All Images Displaying the Same Despite Different Products
Hello,
I’ve been attempting to create a variation listing for a line of products that are identical in function but differ in design. Each individual product listing was previously uploaded successfully, and all display their respective images correctly.
The problem arises when I create the variation listing: while the variations are generated as expected, all of them display the same main image. This creates confusion for buyers, since they are unable to see the different designs when making their selection, increasing the likelihood of ordering the wrong product.
I’ve contacted Seller Support multiple times, but the responses have been generic and have not resolved the issue. I’ve used the same method to create other variation listings without any problems, so I’m unsure why this ASIN is proving difficult.
ASIN: B0FQJRDJDF
Could you please advise on how to ensure that each variation displays its correct main image? Any guidance or next steps would be greatly appreciated.
Thank you for your time and support.
Best regards,
Variation Listing Issue: All Images Displaying the Same Despite Different Products
Hello,
I’ve been attempting to create a variation listing for a line of products that are identical in function but differ in design. Each individual product listing was previously uploaded successfully, and all display their respective images correctly.
The problem arises when I create the variation listing: while the variations are generated as expected, all of them display the same main image. This creates confusion for buyers, since they are unable to see the different designs when making their selection, increasing the likelihood of ordering the wrong product.
I’ve contacted Seller Support multiple times, but the responses have been generic and have not resolved the issue. I’ve used the same method to create other variation listings without any problems, so I’m unsure why this ASIN is proving difficult.
ASIN: B0FQJRDJDF
Could you please advise on how to ensure that each variation displays its correct main image? Any guidance or next steps would be greatly appreciated.
Thank you for your time and support.
Best regards,
3 replies
Kai_Amazon
Hi @Seller_DEek9ZooCYBCP, Thank you for reaching out to us regarding your variation listing image issue. This is typically caused by either:
- Parent-child relationship configuration issues
- Image assignment problems in the variation theme
- Cache-related display issues
Could you please share your case ID with us?
Best,
Kai
Seller_DEek9ZooCYBCP
Dear Kai,
Thank you for your response, below is the case ID where I have shared the screen shots as well.
CaseID: 11574876772
Looking forwad to your response.
Thanks
Kai_Amazon
Hi @Seller_DEek9ZooCYBCP, Thank you for sharing your case ID.
About Child ASINs:
- You uploaded images on September 29, 2025. There's a mandatory 72-hour waiting period for images to appear.
About Parent ASIN:
- You haven't uploaded any images for Parent ASIN (B0FQJRDJDF). You need to upload compliant images for this Parent ASIN and please wait 72 hours after uploading
If you have any questions, pleased let us know.
Best,
Kai
